Client Solutions Manager

Meta's Entertainment
Charing Cross, United Kingdom
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Charing Cross, United Kingdom

Tech stack

Data analysis
Raw Data

Job description

The Client Solutions Manager for Meta's Entertainment team in the UK is a strategic and analytical solution-driver who puts our customers at the core of everything we do. You will have the opportunity to make meaningful impact by building and managing key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to some of our highly performance-driven top clients in the Entertainment portfolio. With a passion for marketing, this role is responsible for building executional and functional partnerships, using data sets and analytics to detect performance patterns and to translate them into comprehensive solutions and strategies that deliver on our client's business objectives, whilst driving growth in innovative ways., * Develop and execute strategic plans, in partnership with Client Partner, to drive transformational client growth. Includes nuanced understanding of client's business, operations and organization as well as Meta's advertising tech stack and future product roadmap

  • Lead external client education and consultations for existing best practices and future product solutions. Proactively stay on the cutting edge of innovation through internal cross-functional team relationships with product, measurement, creative, engineering, and beyond
  • Craft data-driven narratives and recommendations to drive incremental revenue using custom analyses, effective communication, and persuasive presentation skills
  • Manage end-to-end account operations, troubleshooting, and escalations ensuring prompt and effective resolution
  • Prioritizing client and team face-time, with capacity to travel for external and internal meetings and events as needed
  • Identify optimisation opportunities for improving Meta campaigns performance
  • Project manage internal operations and complex work streams

Requirements

  • Expertise in analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
  • Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
  • Proven track record driving a book of business, increasing revenue and business performance
  • Experience delivering insights to both technical and non-technical audiences
  • Experience working with a broad set of cross-functional teams
  • Experience influencing executive leaders and clients
  • Advanced experience structuring and manipulating raw data into datasets for analysis
  • Experience navigating ambiguity with agility to effectively lead complex and changing priorities
  • 5+ years of experience in digital media, sales, product and/or performance marketing

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