IT Infrastructure Specialist

We are looking for an IT Infrastructure Specialist to act as the first point of contact for IT-related issues at our Ludwigsau warehouse. You will support local users while also being part of a global IT team, working closely with colleagues across multiple regions. This role combines hands-on technical support with infrastructure, network and security responsibilities, ensuring reliable and secure IT operations in line with company standards., * Provide first-line technical support for end users, both on-site and remotely

• Identify, troubleshoot and resolve infrastructure, network, system and server issues
• Escalate complex issues to appropriate internal or external support teams
• Prepare, install and configure computer equipment and peripherals
• Support and troubleshoot industrial label printers, printing devices and rugged mobile computers
• Maintain and develop IT infrastructure documentation and operating procedures
• Support and maintain Windows Server environments, Hyper-V virtualization, DNS and DHCP
• Administer Active Directory, GPOs and Office 365
• Support ACSs, T&A systems, CCTV, BMS and EES
• Maintain IT asset inventory for hardware and software
• Ensure IT security standards are upheld in line with local legislation and company policies
• Deliver IT onboarding and training for new employees
• Participate in on-duty support as required
• Undertake additional IT-related tasks as needed

Do you have experience in Windows?, * Very good knowledge of industrial label printers

• Very good knowledge of Microsoft Windows
• Good knowledge of Honeywell/Zebra rugged mobile computers
• Solid understanding of IT networks
• Good working knowledge of Hyper-V, Windows Server, DNS and DHCP
• Experience with Active Directory and Group Policy
• Good knowledge of Office 365 administration
• Confident communicator able to support users at all levels
• Strong presentation skills with the ability to clearly explain technical concepts
• Self-motivated, organised and delivery-focused
• Fluent in English with good German communication skills
• Willingness to work on duty depending on business needs

Desirable:

• Previous experience in a similar IT infrastructure or support role
• Cisco Certified Networking Associate (CCNA) or equivalent
• Exposure to IoT environments
• Strong willingness to learn and develop new skills

In 1952, George Stephen Sr. changed the world of grilling forever when he cut a metal buoy in half, added a cooking grate and three legs - and the legendary Weber kettle was born. Since then, we've been inspiring grill enthusiasts around the world. But we don't rest on our history, we keep moving forward, constantly innovating and tirelessly shaping the grilling experience of tomorrow.