Crypto/Web3 Recruitment Consultant

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

• Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
• Handle customer inquiries, order disputes, and appeals
• Provide valid, accurate information and solutions to customer requests
• Manage complaints and appeals, including follow-ups on escalations when required
• Maintain up-to-date knowledge of the company's trading platform and general market conditions
• Understand customers' needs and deliver constructive feedback to the management team
• Continuously seek ways to improve team performance and work efficiency
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays, Head of Compliance and Regulations (Crypto/Payments/Fintech) Our client is looking for a Head of Compliance and Regulation. This role plays a key role in the development, implementation and execution of a risk management and compliance strategy. The Regulatory & Compliance..., Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract) Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education policy environments,..., Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract)Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education policy environments,...

• Native Japanese and strong English proficiency (minimum B2; C1 preferred)
• At least 6-12 months of online customer support experience, preferably in crypto or financial services
• Experience in live chat support and handling customer inquiries
• Strong analytical, logical thinking, and problem-solving skills
• Proof validation skills or payment/banking knowledge
• Financial background is strongly preferred
• Positive and responsible attitude
• Crypto industry knowledge is a plus
• CRM experience is an advantage, Secondary ECT's RequiredHave you recently completed or are due to complete your PGCE?Are you looking for an Outstanding Secondary School with ambitious pupils, serious standards and a "high challenge / high support" culture that attracts exceptional teachers?EdEx are..., Job Description Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract) Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education...

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards system
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development, Family Support - Appeals Supervisor Location: South West London (Central Office is based in Mortlake - 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary...

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills