Issue Management Engineer

The Issue Management Engineer is responsible for leading the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases. Acting as a central point of contact, this role ensures that issues-whether identified during validation, HIL testing, PWB, or in-market performance (IOP, QFS, IQS, warranty)-are properly tracked and resolved. The role supports cross-functional alignment and accountability throughout the engineering lifecycle and into post-production., * Own the issue intake process for both pre-production and post-production phases.

• Capture and prioritize issues from multiple sources: testing teams, validation reports, manufacturing feedback, customer service, warranty data, etc.
• Ensure accurate logging of issues in the GIM system including root cause, responsible parties, and resolution timeline.

2. Coordination and Communication:

• Serve as liaison between engineering, validation, quality, manufacturing, and customer support teams.
• Facilitate regular cross-functional meetings to review open items, assign actions, and track progress.
• Support escalations and provide clear status updates to stakeholders and leadership.

3. Data Management & Reporting:

• Maintain dashboards and reporting tools to monitor issue trends, open item aging, and resolution rates.
• Present periodic reports to management on issue status, emerging patterns, and areas requiring attention.
• Assist in capturing lessons learned and integrating feedback into future program development.

4. Team Leadership & Structure Alignment:

• Work within a team structure organized by Vehicle Family and Lifecycle Phase.
• Provide guidance and technical oversight to team members supporting both development and field issue resolution.
• Collaborate with other teams (e.g., Warranty Improvement team / Quality teams) to align practices, share insights, and avoid duplication of efforts.

• Bachelor's degree in mechanical, Electrical, Systems Engineering, or related field (Master's preferred).
• 5+ years of experience in automotive engineering, quality, or validation environments.
• Demonstrated experience with issue tracking systems and related tools.
• Knowledge of automotive development and testing processes, including HIL, validation, and launch readiness.
• Familiarity with field performance metrics (IOP, IQS, QFS, warranty analysis).
• Strong communication and organizational skills with the ability to influence across teams.
• Experience working with cross-functional and global teams is a plus.

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Key Competencies:

• Strong analytical and problem-solving skills.
• Process-oriented with attention to detail and documentation.
• Ability to manage multiple issues and drive them to closure under tight timelines.
• Comfortable navigating ambiguity and coordinating across technical and non-technical stakeholders.
• High ownership and accountability., * Acts as a safeguard for quality and performance by ensuring no critical issue is overlooked.
• Reduces risk to program launches and in-field reliability.
• Drives systemic improvements and cross-functional accountability.
• Enables data-driven decision-making through structured issue tracking and reporting.

Issue Management Engineer, Entité de rattachement Nous rejoindre, c'est intégrer une entreprise d'envergure mondiale. Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde. Fort de son efficience, de son agilité et de son esprit d'équipe, le Groupe fait preuve d'exigence et d'audace pour définir la mobilité de demain. Pour réussir ces transformations, l'entreprise a besoin de tous les talents. Rejoignez-nous ! Chez Stellantis, nous évaluons les candidats selon leurs qualifications, leurs mérites et les besoins du métier. Nous accueillons les candidatures des personnes de tout genre, âge, ethnie, nationalité, religion, orientation sexuelle, et handicap. La diversité de nos équipes nous permettra de mieux appréhender l'évolution des besoins de nos clients et de notre environnement futur.