Database Administrator

To carry out Personal Property Searches at Water Utility Offices (Monday-Friday) to confirm the location of public water and drainage pipes. This involves gathering accurate, colour-coded mapping information from digital or paper sources and reporting results within set timescales., * Access and manage Work Requests (RFIs) via the Roadie website.

• Book and confirm appointments within 24 hours on the Roadie system.
• Plan and manage your own diary, following utility office guidelines.
• Complete email or online requests as required by specific Water Utility Offices.
• Drive daily to Utility Offices to collect mapping information.
• Accurately record water and drainage data from public registers/maps.
• Track and return RFIs within agreed timescales.
• Respond to queries raised by Customer Services.
• Keep receipts for legitimate business expenses for monthly claims.
• Be flexible to meet business demands and KPIs.

• Good standard of education (minimum A-Level or equivalent).
• Experience using internet search engines and digital mapping tools.
• Familiarity with Water Authority processes and remote working systems.
• Confident in liaising with Local Authorities and Utility Offices.

Competencies

• Communication: Clear and professional with colleagues and external contacts.
• Delivery: Plans and monitors own work; ensures accuracy and quality.
• Self-Management: Works independently with defined responsibilities.
• Customer Focus: Provides excellent service and technical advice.
• Innovation: Adapts to new systems and processes effectively.

Technical Skills

• Computer literacy: Roadie website, digital mapping, Outlook, Microsoft Office, web navigation.
• Ability to interpret and analyse data accurately.
• Quick and accurate data entry skills.
• Strong organisational skills and attention to detail.
• Ability to work under pressure and meet deadlines.
• Good geographical knowledge and initiative.

Behavioural Attributes

• Professional and proactive approach.
• Ability to work independently and as part of a team.
• Strong communication skills (written and oral).
• Highly motivated, resilient, and calm under pressure.
• Committed to learning and development.