Helpdesk Administrator

Compliance & Reporting

• Ensure compliance with company procedures and industry regulations, generating performance and SLA reports for management review. Client & Team Communication

• Maintain clear and professional communication with clients, service teams, and subcontractors, providing regular updates on service progress and issue resolution. Database & Record Management

• Maintain accurate and up-to-date records of service requests, work orders, maintenance logs, and compliance documentation in relevant systems. Helpdesk Support & Issue Resolution

• Act as the first point of contact for clients, logging and managing incoming service requests, queries, and complaints via phone, email, and service portals. Process Improvement & Support

• Contribute to continuous improvement initiatives by identifying process inefficiencies, suggesting improvements, and supporting system updates or upgrades. Scheduling & Resource Coordination

• Schedule planned maintenance, emergency repairs, and engineer visits, ensuring optimal resource allocation for field teams and subcontractors. Work Order Management

• Create, assign, and monitor work orders, ensuring that maintenance and service requests are prioritised, scheduled, and completed within agreed service-level agreements (SLAs)., Join Our Team as an Office Manager! Start dates: ASAP Payrate: £12.77 Working days: Monday to Friday Working hours 9AM to 5PM Location: Blackfriars London What You'll Do: As the Office Manager, you will be the heartbeat... 4h ago Apply, Admin Officer Contract: March 2026 Salary: £15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance... 4h ago Apply

Previous experience in a busy construction environment.

Also previous experience using the CAFM System, Temporary Administrative Assistant (Tech Industry) Are you ready to dive into the exciting world of tech? Our client, a dynamic organisation in the technology sector, is seeking a detail-oriented Administrative Assistant...