Network Operations Engineer

Our client is at the heart of the global FX ecosystem, making FX safer, smoother and more cost-effective. They are seeking a Network Operations Engineer to join their London team. This role offers a competitive salary of £70,000 - £90,000 and the opportunity to work in a supportive and inclusive environment where everyone is encouraged to be open and forward-thinking.

What you'll do:

You will leverage your technical expertise and process improvement skills to optimize support of our client's network and datacentre infrastructure. You will excel in hands-on technical implementation and troubleshooting of various network technologies. Your role involves collaboration with L3 engineering and managed service provider to align with company goals and best practices.

• Configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture.
• Performing day-to-day operation tasks that require solving operations tickets by troubleshooting any connectivity issues.
• Adhering to strict change management process to deploy firewall rule change requests, scheduled firmware upgrades and other network build, changes, or maintenance activities.
• Participating in alert monitoring of the network infrastructure using SolarWinds, and monthly on-call rotation.
• Acting as the primary contact for network incidents, performing diagnostics, and collaborating with L3 Engineering, other cross-functional teams and vendors for resolution and RCA.
• Developing and maintaining operational documentation, including runbooks, network diagrams, and configuration records.
• Contributing to team KT sessions to brainstorm ideas, to foster an environment of team growth and help achieve operational excellence.
• Using troubleshooting tools and CLI commands to resolve operational issues.

Exceptional technical problem-solving skills combined with strong collaboration abilities. You have solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, L2 loop avoidance as well as datacenter clos fabric using spine-leaf architecture. Your proven experience with deploying and troubleshooting issues related to WLAN in a centralized model is essential for this role.

• Exceptional technical problem-solving skills in high-pressure scenarios
• Solid knowledge of traditional LAN/WAN technologies
• Proven experience with deploying and troubleshooting issues related to WLAN
• In-depth experience of working in a multi-vendor firewall environment
• Good knowledge of cloud networking (AWS and Azure) components
• Familiarity with SaaS-based security and SASE architecture, Zero Trust principles
• Proficiency in creating technical documents, runbooks, and network diagrams

Our client is committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. They offer a range of inclusive benefits including generous holiday allowance, paid volunteer days, generous parental leave policies, wellbeing and mental health support resources, hybrid working to promote a healthy work/life balance, active support of flexible working for all employees where possible, and generous non-contributory pension provision.