Threat Intelligence Service Manager

oversee service-level agreements (SLAs), KPIs, performance metrics, and reporting cycles at customer's level. Effectively manage the service delivery, budget and costs, resources, and relationships with customers. Collaborate with the presales team to understand customer business challenges and technical requirements and design and propose threat intelligence solutions that fit their needs. Support the sales team in tenders, defenses demos and POCs. Lead and train cross-functional teams on Threat Intelligence offers, processes and policies. Serve has a backup of the CTI Iberian manager. Required Skills Strong interpersonal communication and management skills. Proactivity, autonomy, and commitment to continuous improvement. 5+ years in threat intelligence (preferable) or other cybersecurity roles. Strong experience of in Threat Intelligence manners. Hands-on experience with Threat Intelligence tools. Proficiency in OSINT, dark web monitoring, and vulnerability analysis., In-depth knowledge

of threat actors, TTPs, MITRE ATT&CK framework. Broad knowledge of cybersecurity in general, their concepts and frameworks. Cybersecurity Certifications as GCTI, CTIA, CISM, CISSP, CEH, GCIH or CISA will be valued. Native Spanish speaker. Must possess professional working proficiency in English (written and verbal). Pay range and compensation package We support a phenomenal lifestyle and work-life-balance with our flexible hours and flexible remote work policy. Uplifting and creative work environment Cool offices in Portugal and Spain Maximized net salary, decide which Flexible Remuneration package Expand your Certifications, with our Annual Training Plan (based on technical Certifications, Languages, training in Soft Skills...) Clear and transparent objectives, we have an Annual Bonus Policy, based on KPIs. Equal Opportunity Statement If you are a person passionate about Cybersecurity, we are your Company. Come Join our Team!

About the Company Thales is looking for an Threat Intelligence Service Manager for its Threat Intelligence. At Thales we consider ourselves disruptive when it comes to organizing the way we want to work. That is why we are continually innovating our policies, to allow employees to enjoy a real reconciliation of their work and family life. About the Role The Threat Intelligence Service Manager will be responsible for leading and managing the threat intelligence service, defining the strategy, coordinating threat analysis activities, ensuring the quality of deliverables, and providing expert guidance to support cybersecurity decision-making. Responsibilities Serve as the main escalation point and trusted advisor for the customers regarding Threat Intelligence cybersecurity services. Respond to customer's requests on Threat Intelligence cybersecurity projects and services. Prepare and present regular service reports to customer stakeholders. Lead the Threat Intelligence L1 team. Define and