Assistant Network Officer
Role details
Job location
Tech stack
Job description
As an Assistant Network Officer you'll thrive on ensuring effective operation of the city's highway network, preventing unnecessary disruption for people, goods and services. We work closely with internal and external parties to ensure compliance with codes of practice. As well as working with the general public to answer queries and resolve issues that may arise., As our next Assistant Network Officeryou'll work with a wide range of people and organisations such as individual residents, developers, utility providers and internal works promoters as part of our duties. This work ranges from the licencing of skips, scaffolds and cranes to ensuring private contractors comply with important regulations and codes of practice.
The role is integral to our Network Management team plays a leading role in the Council's incident management processes when they impact on the network., The City of Leeds is rapidly changing, and the Network Management team plays a central role in this process ensuring the effective operation of the city's highway network, preventing unnecessary disruption for people, goods and services.
The team works with a wide range of people and organisations such as individual residents, developers, utility providers and internal works promoters as part of our duties. This planned work ranges from the licencing of skips through to the co-ordination of major highway works and international events. In addition, the team plays a leading role in the Council's incident management processes when they impact on the network.
Responsibilities
- Input and maintain data on the Street Works Register and its associated applications including word documents, databases, spreadsheets and GIS maps.
- Carry out data quality and validation checks on the database and resolve issues identified.
- Respond to enquiries from the general public and colleagues on issues relating to the control and co-ordination of work on the highway.
- Assist in dealing with customer care and customer information activities
- Prepare routine reports.
- Assist the Network Support Officer in other duties as and when necessary to support the work of the Section.
- Work within the Departmental Safety Policy taking responsibility for your own safety and that of others.
- When carrying out the duties of the post, and as an employee of the Council consider the implications of the Council's Core Values, Equal Opportunities Policy and Environmental Policy
- Comply with Standing Orders, Financial Procedures and Quality Assurance procedures.
- Take responsibility for developing your own performance within the job.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post., * Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council policies and procedures.
- Carry out all duties having regard to an employee's responsibility under Health, Safety and Wellbeing
- Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Requirements
- Knowledge of New Roads and Street Works Act 1991, Traffic Management Act 2004 and accompanying codes of practice.
- Ability to deal courteously and effectively with people at all levels verbally or in writing, remaining calm in difficult situations.
- Able to work on own initiative, with minimum supervision and often to tight deadlines.
- To interpret information and to prepare and present reports.
- Working with Geographical Information Systems., This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa., Educated to G.C.S.E standard (min 'C' in grade) or equivalent in English Language and Mathematics is essential., * Experience using a keyboard and a variety of computer packages, especially Word and Excel
- Ability to deal with the public in a sympathetic, patient and understanding manner.
- Ability to work on own initiative and with minimum supervision.
- Ability to interpret information and to prepare and present reports.
- Willing to abide by the Councils Equal Opportunities Policy in the duties of the post, and as an employee of the council.
- Educated to G.C.S.E standard (Min 'C' in grade) or equivalent in English Language and Mathematics., * Previous experience of working with Geographical Information Systems
Benefits & conditions
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further, If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
