Network Monitoring Engineer

We are looking for a Network Monitoring Engineer to strengthen the Network Automation & Monitoring squad within our banking environment. You will design, implement, and evolve proactive monitoring capabilities across complex, mission-critical networks-covering switches, routers, firewalls, load balancers, and more-while ensuring compliance with financial regulations and internal operational processes. You'll combine deep networking expertise with automation-first thinking to reduce MTTR, increase observability, and improve service reliability., * Monitoring Architecture & Implementation: Design and deploy end-to-end monitoring solutions (fault, performance, capacity, and topology) across multi-vendor network technologies.

• Tooling & Integrations: Configure, maintain, and extend monitoring platforms; integrate with incident, logging, and CMDB systems (e.g., ServiceNow/Tivoli/Splunk) to enable alerting, ticketing, runbooks, and auto-diagnostics.
• Automation & Reliability: Build and enhance automation for data collection, health checks, diagnostics, and remediation (scripts, jobs, pipelines) to drive proactive operations.
• Observability & Reporting: Define KPIs/SLAs, create dashboards, and produce actionable reports for operations, risk, and audit stakeholders; champion data quality and coverage.
• Operational Excellence: Follow established processes (change, release, incident, problem, configuration management); contribute to standards, SOPs, and continuous improvements.
• Compliance & Risk: Ensure solutions and workflows meet banking regulatory requirements and internal controls; support audits and evidence gathering.
• Collaboration: Work closely with Network Engineering, Security, Service Management, and application teams to align monitoring with business priorities and project roadmaps.
• Knowledge Sharing: Document architectures, procedures, and runbooks; mentor teammates and promote best practices within the squad., * Comprehensive monitoring coverage with reliable alerting, low false positives, and clear diagnostic workflows.
• Reduced MTTR through actionable dashboards and automation-driven triage.
• High audit-readiness with documented configurations, evidence, and repeatable procedures.
• Strong collaboration with engineering and operations, leading to measurable resilience and performance improvements.

• Experience: Minimum 10 years of hands-on networking experience across switching, routing, firewalls, load balancers, and related technologies in large, complex environments.
• Monitoring Expertise: Proven track record designing and operating enterprise-grade network monitoring solutions (fault/performance/capacity/topology).
• Cross-Technology Knowledge: Strong transversal understanding of heterogeneous network stacks and vendor ecosystems.
• Scripting & Automation: Practical experience implementing monitoring via automation (e.g., scripts, scheduled jobs, APIs) and/or tooling integrations.
• Ways of Working:

• Ability to work autonomously in an enterprise context.
• Strong analytical/problem-solving skills.
• Ability to learn new technologies quickly.
• Effectiveness in a fast-paced team environment.
• Clear, concise communication (verbal and written), plus organizational skills and high attention to quality while following processes and operational procedures.
• Team-oriented mindset and ability to collaborate across squads and departments.

Nice-to-Have Skills

• Tools: Knowledge of SevOne and NetBrain (usage, administration, or integration).
• Development & CI/CD: Experience with Python (structured, testable code), pipelines (e.g., Azure DevOps/GitLab CI), and packaging; exposure to API design/consumption.
• Ecosystem: Familiarity with integrations into ServiceNow, Tivoli, Splunk, CMDBs, and topology/diagnostic platforms.
• Data & Storage: Basic understanding of time-series/metrics stores and dashboarding concepts (e.g., KPIs, SLOs).
• Security & Compliance: Awareness of controls relevant to financial services (e.g., change management, evidence, traceability).