Solution Engineer

Luminovo
München, Germany
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
€ 69K

Job location

München, Germany

Tech stack

API
Software Tools
Api Design

Job description

As a Solution Engineer, you help turn Luminovo's integration capabilities into a scalable, revenue-driving function. You work closely with customers, Sales, and Product to focus on the highest-impact integration use cases, shape them into repeatable solutions, and bring them to market. In doing so, you help build the processes and foundations that make Solution Engineering a core part of Luminovo's growth engine.

You design and implement integrations between Luminovo and customer systems such as ERP, PLM, and CRM, guiding customers through technical onboarding and complex go-lives. At the same time, you continuously improve the developer experience of our APIs by defining common integration patterns, contributing feedback to API design, and maintaining clear, high-quality documentation.

This is a customer-facing, high-impact role with strong technical depth and real ownership. You act as a trusted technical expert in pre- and post-sales contexts, enable Sales and Customer Success with sound solution designs, and feed recurring customer insights back into Product and Engineering to improve Luminovo's integration capabilities over time., * Igor, Solution Engineer and your manager.

  • Customer Success Managers like Fabian, David, and Márton.
  • Product Managers and Software Engineers.
  • Close collaboration with Sales on complex customer cases.

Performance objectives

Make Solution Engineering a revenue center: You concentrate on highest-ROI features, help to shape them and bring them to the market. It's about building up solution engineering and the processes around it.

Drive smooth technical onboarding and go-lives: Own the technical onboarding experience for customers by guiding them through integration setup, proactively troubleshooting issues, and ensuring a smooth and successful go-live.

Improve API usability and integration experience: Continuously improve the developer experience of Luminovo's APIs by defining common integration use cases, contributing feedback to API design discussions, and maintaining clear, high-quality API documentation.

Build scalable, reusable connectors: Develop and maintain reusable connectors for common ERP, PLM, and CRM systems to reduce custom implementation effort and accelerate customer time-to-value.

Enable Sales and Customer Success with technical expertise: Act as a trusted technical expert in pre-sales and customer interactions, supporting solution design and translating customer requirements into feasible technical integration approaches.

Feed customer insights back into the product: Identify recurring integration patterns, bottlenecks, and customer needs and share these insights with Product and Engineering to continuously improve Luminovo's integration capabilities.

We don't need you to be an expert in the electronics industry today. But you have to be willing to dive into it to understand our potential customers' unique situations and how our software tools can create value for them.

Requirements

Do you have experience in Usability?, Are you excited about solving real customer problems at the intersection of software, data, and business processes? Do you enjoy working hands-on with APIs and integrations - while also thinking about how technical work can scale and drive revenue?

About the company

Luminovo is the first electronics supply chain platform that unites all data, processes, and stakeholders in the trillion-dollar electronics industry. We fundamentally believe that technology is the best tool that humankind has developed to tackle the biggest challenges we face as a society today. And we want to do our share in accelerating technological progress. We bring innovations to life faster and cheaper by creating a more connected and resilient electronics supply chain. To date, over 300 active customers worldwide are working with us towards this shared goal. Supported by leading investors such as Cherry Ventures, General Catalyst/LaFamiglia, Chalfen Ventures, and others, we have raised more than €20 million. Our core principles: putting people first & building great things As a remote-first company headquartered in Munich, our brilliant team is spread across cities including Munich, New Jersey, Calgary, Berlin, London, Valencia, Nairobi, and Verona, among others. Our team includes a mix of product enthusiasts, people advocates, business masterminds, and engineering experts. Among us are graduates from institutions like Stanford University and the University of Cambridge, as well as talented individuals with unconventional CVs. What matters most is their drive to build great things. We provide an authentic environment based on psychological safety to empower Luminerds from various backgrounds to succeed, grow, and focus on impact. Putting people first means that we deeply care about who our employees are, what makes them unique, and what they excel at. See what employees and candidates have to say about Luminovo on kununu and Glassdoor. Compensation Range: €56.4K - €69K   You must create an Indeed account before continuing to the company website to apply

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