Systems Engineer

Mercury Hampton Ltd
Leicester, United Kingdom
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 50K

Job location

Leicester, United Kingdom

Tech stack

Systems Engineering
Microsoft Office
SAP Applications

Job description

  • Install and commission advanced strapping systems to exact specifications
  • Perform preventive maintenance that prevents problems
  • Diagnose faults in mechanical, electrical, and control systems
  • Train customers and provide exceptional on-site support
  • Write professional, grammatically correct service reports that customers can read and understand
  • Spot upselling opportunities and share commercial insights
  • Keep your vehicle, tools, and stock organised like a professional, This role reports to the Operations Manager (Service & Engineering). You'll receive training on-site, virtually, and at the manufacturing plant in Germany. You'll be expected to embody company values, maintain regular contact with your line manager, and continuously seek improvements. If you're looking for an easy ride, this isn't it. But if you're genuinely committed to being exceptional-if you want to work with premium equipment for a company that values professionalism as much as technical skill-then this could be the career move you've been waiting for. Ready to Prove Yourself? Send your CV and a cover letter explaining why you're not just another average engineer. We're looking for the best. Are you?     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Requirements

Do you have a valid Driving Licence license?, Do you have experience in Microsoft Office?, * Full, clean UK driving licence

  • Apprenticeship or equivalent in electrical/mechanical engineering (desirable)
  • Exceptional verbal communication skills - not just technical jargon, but clear, intelligent customer engagement
  • Ability to work independently and manage your own workload
  • Resilience and problem-solving ability when things go wrong
  • Strong work ethic, punctuality, and discipline
  • Willingness to do manual handling and heavy lifting
  • Proactive attitude toward hitting and exceeding KPIs

Desirable (training provided):

  • Microsoft Office proficiency
  • SAP/Siemens S7/WinCC Flex/17th Edition experience
  • FLT licence (or willingness to obtain one)

Benefits & conditions

Are You Actually Good Enough to Be a Systems Engineer? Let's be honest: most field engineers are average at best. They turn up late. Their reports are sloppy. They fix the machine but ignore the customer. They treat their company car like a skip and their uniform like pyjamas. They coast along doing the bare minimum, wondering why they're not progressing. If that's you, stop reading now. This role isn't for you. But if you're the kind of engineer who takes pride in excellence - who sees every customer visit as a chance to demonstrate world-class professionalism - then we need to talk. What's In It For You? This isn't just another field service job. This is your opportunity to work with premium German-engineered strapping systems for a company that's setting new standards in technical service delivery.

The Package:

  • Competitive salary (negotiable based on your actual abilities) - £45-£50K
  • Company car (keep it clean, it's part of your professional image)
  • 8% company pension contribution (they contribute, not you)
  • Company bonus scheme after probation
  • 25 days holiday plus your birthday off
  • Death in Service benefit at 4x salary
  • Mobile phone, laptop, uniform provided
  • Long service awards and Nectar rewards
  • Annual performance and salary reviews

45-hour week with overtime opportunities. Yes, you'll travel across the UK and Ireland. Yes, you'll stay overnight sometimes. Yes, weekends might be required. This is field engineering - if you wanted a desk job, you'd have applied for one. What We Actually Expect We want engineers who combine technical excellence with commercial awareness. You'll install, maintain, and repair sophisticated strapping machinery, but here's the controversial bit: fixing the machine isn't enough. You need to fix the customer relationship too.

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