Application Support

In this role, you'll support clients by resolving second line application issues, managing tickets in line with SLAs, and communicating clearly throughout. You'll also get involved in testing, deployments, RFCs, and supporting ongoing development work as part of an agile, supportive team.

Do you have experience in IT support?, Are you looking to join a welcoming, productive, and genuinely collaborative working environment?, * You've worked in a second line support role and enjoy problem-solving

• You're confident explaining technical issues to non-technical people
• You're organised, detail-focused, and enjoy seeing work through properly
• You like learning new tech and contributing to a positive team culture

What you'll bring

• Strong application support and troubleshooting experience
• Excellent customer service and communication skills
• A proactive, team-first attitude
• Any exposure to development tools, APIs, SQL, or Agile environments is a bonus