IT Systems & Security Officer

• Maintain and support all IT systems (POS, Shopify, Amazon, booking systems, email, CRM, etc.).
• Oversee network security, backups, and data protection policies.
• Set up, configure, and maintain staff devices (laptops, tablets, printers, etc.).
• Provide technical support to staff across multiple locations (on-site and remote).
• Manage software updates, licences, and system integrations.
• Ensure cybersecurity best practices are followed across both companies.
• Recommend and implement IT improvements to boost efficiency and security.

• Proven experience in IT systems administration and technical support.
• Strong knowledge of hardware, software, networking, and cloud systems.
• Practical understanding of cybersecurity protocols and data protection laws.
• Hands-on approach with excellent problem-solving skills.
• Ability to explain technical solutions in simple terms to non-technical users.
• Experience in retail, e-commerce, or multi-location businesses is an advantage.

EMOI Supply Limited & Eighty-8 Nail Studios are two fast-growing beauty businesses in London. EMOI Supply is a leading beauty supply wholesaler and Eighty-8 Nail Studio is a chain of premium salons. We serve thousands of customers and manage multiple systems across retail, e-commerce, and in-salon operations. We are seeking an IT Systems & Security Officer to own our technology setup, keep systems running smoothly, securely, and efficiently, and drive improvements across hardware, software, and cloud platforms. This is a hands-on role for someone who enjoys solving problems, improving systems, and ensuring security.