IT Systems & Network Lead

We're supporting an organisation in Somerset that's looking for an IT Systems & Network Lead to take charge of their on-site technical setup. If you're someone who enjoys being the go-to person for all things IT from day-to-day fixes to steering longer-term improvements, this could be a really rewarding role.

You'll be the senior technical presence on site, working closely with staff, supporting users, guiding the IT team, and keeping everything running smoothly. It's a great mix of hands-on technical work and the chance to genuinely shape how technology is used across the organisation.

This is a fully on-site, Monday to Friday position, so it suits someone who likes being embedded in a busy environment and being part of the day-to-day action.

Day-to-Day Responsibilities include:

• Leading the day-to-day running of all on-site IT systems and digital services
• Managing and developing the on-site IT support team
• Acting as the senior escalation point for technical issues and service concerns
• Ensuring a high-quality user experience and overseeing incident/problem management
• Maintaining oversight of infrastructure, networking, cloud services and applications
• Owning cyber security controls, data protection measures and safeguarding-related technology
• Supporting the development and delivery of long-term IT and digital plans
• Managing relationships with third-party suppliers and service providers
• Monitoring and maintaining business continuity and disaster recovery arrangements
• Keeping documentation, asset records and technical knowledge bases up to date
• Working with leadership to plan and manage IT budgets and forecast requirements

• Experience leading or managing IT support services
• Confident communicator with good stakeholder management skills
• Background in ITIL or structured service management frameworks
• Experience in regulated, multi-stakeholder, or education-style environments
• Hands-on experience with Microsoft 365, Azure, identity management & endpoint management
• Experience in the Education Sector

Technical Experience Needed:

• Windows 10&11
• Windows Server (2019/2022)
• Office 365
• Active Directory
• TCP/IP, VLANs, Switches, Routers, Firewalls, VPNS, WAN
• Azure
• On-prem Environments

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.