Application Support Lead/Application Manager (Java/.NET, German C1)

We are hiring an experienced Application Support Lead/Application Manager with a strong Java or .NET background and proven expertise in application support (L2/L3). This role focuses on managing and supporting critical business applications in a production environment., * Lead L2/L3 application support activities for enterprise systems

• Manage incident, problem, and change management processes (ITIL)
• Ensure application stability, performance, and SLA adherence
• Act as the primary point of contact for application-related issues
• Collaborate with development teams (Java/.NET) for bug fixes and enhancements
• Support production deployments and releases
• Maintain documentation, runbooks, and support procedures
• Drive continuous service improvements

• Strong background in Java or .NET technologies
• Proven experience as an Application Support Lead/Application Manager
• Hands-on Application Support experience (L2/L3)
• Solid ITIL knowledge/certification
• Experience working in production support environments
• Excellent stakeholder communication skills
• Fluent German (C1 level or higher) - mandatory
• Ability to join immediately

Important Criteria

• Must have application support ownership experience
• Infrastructure-only support experience will not be considered