Senior DevOps Engineer

As a Senior Oracle CX DevOps Engineer, you will play a key role in the support, optimisation, and continuous development of SSE's business-critical Oracle Hosted CRM/CX platforms, with a particular focus on OSvC and Customer Data Management (CDM).

Working within an Agile environment, you will lead the design, development, and delivery of scalable, secure, and high-performing solutions. You will drive DevOps best practices across the Oracle CX ecosystem, enabling efficient CI/CD processes, automation, and operational excellence across both project delivery and BAU support.

You will act as a technical leader, collaborating with cross-functional teams, influencing architectural decisions, and ensuring alignment with SSE standards and governance., * Take ownership of the technical support, stability, and ongoing improvement of SSE's Oracle Hosted CRM/CX platforms, ensuring reliable day-to-day operations.

• Design, develop, and deliver scalable end-to-end solutions across the Oracle CX stack, while leading the implementation of DevOps practices such as CI/CD pipelines and automated deployments.
• Demonstrate strong analytical and problem-solving skills to diagnose complex issues, implement effective solutions, and continually drive system improvements.
• Work collaboratively with Product Owners, Delivery Managers, and stakeholders to translate requirements into robust technical solutions, providing technical guidance and conducting code reviews.
• Support and optimise integrations between Oracle CX and enterprise systems, and contribute to automation initiatives to enhance system reliability and operational performance.

Do you have experience in Release management?, * Extensive commercial experience delivering and supporting Oracle Hosted CRM/CX solutions, especially OSvC and CDM, from design through to deployment and ongoing support.

• Strong track record in DevOps-driven environments, with a deep understanding of CI/CD, release management, and environment strategies.
• Hands-on expertise in Oracle CX tooling, customisation, integration (APIs, web services, automation), and supporting business-critical systems for medium to large organisations.
• Excellent stakeholder management, communication, and leadership skills, including code reviews, mentoring, and championing engineering best practices.
• Demonstrates a proactive, problem-solving mindset with adaptability, resilience, and a strong commitment to Agile delivery and continuous improvement.

Pulled from the full job description

• Employee discount
• Gym membership
• Private medical insurance
• Cycle to work scheme
• Discounted gym membership, Salary: £61,620 - £72,592 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available, Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.