Document Review Manager

As a Review Manager, you will be responsible for leading a number of high-profile projects and review teams, ensuring the delivery of exceptional quality and service to both internal and external clients. You will assist the Head of Document Review UK in taking responsibility for an evolving pipeline of document review projects, whether they are UK-based or part of our hybrid model, working closely with our MDR team in Pune (India).

This role offers the flexibility of hybrid working from our Manchester office, with 2 days per week in the office. Responsibilities:

• Managing client-facing delivery of document review projects, acting as the key link between the eDiscovery team, legal advisory/client teams, and document reviewers
• Scoping review requests from the outset, maintaining an up-to-date document review pipeline, and ensuring clear visibility of workflows, timelines, deadlines and budgets
• Analysing project requirements and allocating resources effectively across matters, managing competing milestones and supervising both internal and external review teams
• Supporting review delivery through Review Playbooks, briefing calls, clear instructions, efficient QC structures, and ongoing feedback, training and performance management
• Working closely with eDiscovery project managers to design and manage platforms, workflows, coding layouts, searches, AI tools (including CAL), dashboards and reporting
• Overseeing access, permissions, onboarding and offboarding of resources, ensuring training materials are current, communication is clear, and utilisation is maximised
• Producing fee estimates, monitoring budgets, ensuring accurate time recording, maintaining financial hygiene, and advising client teams on best practices and efficiencies
• Leading a positive, high-performing team culture, driving continuous improvement, capturing feedback and efficiencies, producing reports and case studies, supporting bids, and building strong stakeholder relationships, We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

Do you have experience in Project management?, Do you have a Bachelor's degree?, * At least 3 years of document review management experience

• Bachelor's degree, law degree equivalent (UK) & UK Qualified Solicitor
• Experience in building credibility and trust with a diverse and challenging business stakeholder group
• Demonstrable experience of driving improvements in performance for client teams
• Experience in technology-assisted reviews, such as CAL, TAR and other AI tools
• Familiarity with Relativity (preferably RelOne), standard MS Office applications, time recording tools, and the ability to quickly master new software
• Leadership skills necessary to lead, motivate and develop teams
• Experience of driving improvement in performance through the use of technology and process improvement techniques
• Superb case/project management skills, attention to detail, and the ability to meet tight deadlines without sacrificing quality of client service

Desirable

• Relativity Review Management Specialist accreditation preferred

The Legal Operations department at DWF are hiring for a Document Review Manager to step into a pivotal role in shaping the future of our UK Managed Document Review team and make a meaningful impact within a global firm. This is an exciting opportunity to support and assist the Head of Document Review UK., DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.