Associate Linux Engineer

An Associate in the SMB Linux Support Team plays a crucial role in providing frontline technical support to end-users and ensuring the smooth operation of Linux-based systems. This entry-level position offers an opportunity to learn and develop foundational skills in Linux system administration and technical support. Roles and responsibilities...

• Respond promptly to user inquiries and technical issues related to Linux systems.
• Escalate issues to higher-level support teams when necessary, ensuring timely resolution.
• Developing your expertise in the vast suite of technologies we work with.
• Communicate technical information clearly to end-users, ensuring a positive and supportive experience during support interactions.
• Engage in training sessions to expand knowledge of Linux systems and support procedures.
• Attending and contributing to daily Linux standups.
• Having fun alongside some of the best engineers in the industry!

Skills and experience required... * Linux Fundamentals:

• Basic understanding of Linux operating systems, including installation, configuration, and troubleshooting. Most noticeably:

• RedHat based distributions (CentOS, Fedora, RHEL)

• Debian based distributions (Ubuntu, Debian)

• IT Support Concepts:

• Familiarity with fundamental concepts of IT support, incident management, and ticketing systems.

• Understanding of how DNS works

• Knowledge in the creation and maintenance of SSL certificates

• Networking Basics:

• Understanding of networking concepts and protocols, as it relates to Linux system administration.

• Security Awareness:

• Awareness of basic security measures and practices related to Linux systems

• Backups Technologies

• Commvault

• Bacula

• Experience with Linux System Administration

• RedHat based distributions (CentOS, Fedora, RHEL)

• Debian based distributions (Ubuntu, Debian)

At ANS, we've created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance. We're proud of the inclusive, fun, dynamic environment we've created. It's a safe space that works for all. You don't have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at . What's in it for you? With fantastic benefits, an inclusive culture, and a cool office space, we're your kind of workplace. Company benefits

• As standard: 25 days' holiday, plus you can buy up to 5 more days
• A little extra: we'll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days' additional holiday in the year you get married. Oh, and 5 volunteer days!
• Private health insurance
• Pension contribution match and 4 x life assurance
• Flexible working and work from anywhere for up to 30 days per year (some exceptions)
• Maternity: 16 weeks' full pay, Paternity: 3 weeks' full pay, Adoption: 16 weeks' full pay
• Company social events - get ready for a jam-packed calendar
• Electric car scheme
• 12 days of personal growth development time