Network Support Engineer (Network Access Control)

ETeam Inc
Knutsford, United Kingdom
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 104K

Job location

Knutsford, United Kingdom

Tech stack

JIRA
Intrusion Detection and Prevention
Network Security
Microsoft Office
Broadcom
Ansible
Network Routers
Network Access Control
Cyberark
Firewalls (Computer Science)
Forescout
Network Support
Splunk
Cisco networks
ServiceNow

Job description

  • The NAC Resolver L2.5 will support network access control operations, troubleshoot NAC-related issues, perform deep analysis, and assist with incident, problem, and change management activities. The role requires strong hands-on experience with Forescout and Cisco technologies., * Resolve NAC-related incidents and requests at L2.5 level
  • Perform deep troubleshooting and cross-tool analysis
  • Support change, incident, and problem management activities
  • Assist with NAC policy enforcement using Forescout
  • Monitor and troubleshoot using various network/security tools
  • Support weekend deployments when required"

Requirements

  • 5+ years in IT Service Management (Incident, Problem, Change, Vendor Management), * Mandatory: CCNA
  • Preferred: CCNP (certified or trained)
  • Required: FSCP certified (Forescout)

Technical Skills Hands-on configuration and deployment of Forescout NAC

Deep knowledge of

  • Network security
  • Threat detection
  • Risk mitigation
  • Network Access Control
  • Troubleshooting experience with Cisco and other OEM network devices

Experience with:

  • Forescout Enterprise Manager & appliances
  • Broadcom Spectrum (monitoring)

Tools Knowledge

  • Experience with some or all of the following:
  • Splunk, Essas, Cisco Client, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira.
  • Process Knowledge
  • Strong understanding of ITIL
  • Ability in deep troubleshooting, remediation, and cross-tool analysis

Benefits & conditions

Knutsford, Cheshire - £401/Day [MUST BE PAYE THROUGH UMBRELLA] Contract Posted by: eTeam Workforce Limited Posted: Wednesday, 18 March 2026

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