School IT Support Technician
Role details
Job location
Tech stack
Job description
Working as part of an ever expanding Company, the successful applicant will be providing IT maintenance & technical support to Primary Schools around the North West. The successful applicant will be providing 1st & 2nd line support to his/her contracted Schools and will be the face of the company in these Schools. Essential Skills:
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To provide IT Technical Support to School Networks.
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Installation, configuration & maintenance of School IT resources including:-
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Desktops, Laptops, iPads, Servers, (Both windows and OSX operating systems) Software and Peripherals. Responsibilities
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Provide technical support to staff and students, addressing IT-related issues promptly and effectively.
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Troubleshoot software and hardware problems, ensuring minimal disruption to educational activities.
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Assist with the setup and maintenance of computer networks and systems, including Microsoft Windows Server and Active Directory.
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Deliver exceptional customer service through clear communication and help desk support.
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Collaborate with team members to enhance IT services and resolve complex technical challenges. Eligibility: Open to existing IT Technicians working both within education or industry. However educational experience is desirable. Travel requirements: Your own transport will be required (mileage expenses will be paid) to allow movement from one school to another within the working day. Working pattern: This is a full time position. Holidays are 20 days + Bank Holidays and Company shut down between Christmas & New Year Vacancy status: This is a Permanent Full Time Vacancy for the right applicant, following a 6 month probationary period.
Requirements
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Good academic qualifications relevant to the post.
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Evidence of further study preferably with a higher qualification.
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Appropriate qualifications relevant to the post. Job Requirements
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Well developed oral & written communication & presentation skills
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Have a current knowledge of Child Protection, Safeguarding procedures. (training provided) *Essential: *The successful applicant will be required to hold an Enhanced CRB Disclosure., * A-Level or equivalent (preferred) Experience:
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Customer service: 2 years (required)
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IT Support: 2 years (required) Work Location: In person Similar jobs
Benefits & conditions
You will be notified whether you have been successful in getting to an interview. xhkmmrq Salary Range £25,000 to £27,500 + Expenses Further information on the post: Can be obtained from Adam Greenhow on Office Address: Ed-IT Solutions (UK) LTD Unit 1, Willow Mill, Fell View Caton Lancaster. LA2 9RA Tel: web: Types: Full-time, Permanent Pay: £25,000.00-£27,500.00 per year Benefits:
- Company events
- Company pension
- Free or subsidised travel