Security Operations Specialist
Role details
Job location
Tech stack
Job description
Technical Customer Services Manager UK & Ireland Company: Leading Tyre Manufacturer UK basedLocation: UK (Field-based with national travel)Division: Tyres Technical ServicesContract: Full-time, PermanentSalary: £70k to £90k base with fantastic company benefitsAbout the RoleThis is a senior leadership opportunity to lead and shape all Technical Services operations across the UK & Ireland for one of the worlds most respected mobility brands.As Technical Customer Services Manager, you will oversee technical training, warranty management, product performance monitoring, fleet and dealer audits, and high-level engineering support. You will also act as our clients technical spokesperson to government bodies, trade associations, media, and industry stakeholders.This role combines engineering expertise, commercial awareness, regulatory leadership, and strategic influence.Key ResponsibilitiesTechnical Services LeadershipDeliver and evolve the UK & Ireland Technical Services strategyProvide expert-level support to sales teams, fleets, dealers, and end usersSupport truck sales with product application, SLAs, fleet inspections, and dealer quality processesLead and develop a team of 9 technical professionalsTechnical Training & Tyre AcademyOversee the Tyre Academy training centre (Lutterworth/Rugby)Develop market-leading training programmesEnsure compliance with regulatory and company standardsWarranty & ComplianceLead full UK & Ireland warranty processManage product liability cases in line with:Consumer Rights ActSale of Goods ActDVSA recall procedures~ Produce KPI reports and performance analytics
Product Performance & InnovationLead product performance monitoringDeliver competitive benchmarking insightsProvide field data to R&DSupport digital tyre solutions and fuel analytics innovationIndustry & Government LiaisonAct as primary technical contact for bodies such as:DVSANational Highways~ Contribute to regulatory and legislative discussions (TRWP, sustainability, tyre standards), The Role My client is looking for a highly organised and proactive individual to join a growing service department. This brand-new role has been designed to enhance capacity, drive operational efficiency, and improve service delivery across the business. It's a fantastic..., Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a..., Protection & Control Team Lead Location: United Kingdom - Hybrid working to the nearest office Salary: up to £90,000 + benefits (depending on previous experience) Position: Permanent Turner Lovell is recruiting for a Protection & Control Team Lead to join a growing..., Job Title: Sales Engineer - Valves Location: Huddersfield Salary: Up to £35,000 per annum Job Type: Permanent, Full-Time About the Role We are seeking a motivated Sales Engineer to join our clients growing team within the valve industry. This permanent position offers an...
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Grõ Careers
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Requirements
What Were Looking ForEssential~ HND (or equivalent) in Mechanical Engineering~10+ years in technical services (tyre or automotive preferred)~ Deep understanding of tyre manufacturing, development, and regulations~ Experience managing:~ Warranty processes~ Technical audits~ Training programmes~ Technical support teams
Proven leadership of technical teamsExperience acting as a technical spokespersonLeadership CompetenciesOwnership & accountabilityResults orientationCross-functional collaborationQuality leadershipStrong decision-making & stakeholder communicationWhy Join?Lead all UK & Ireland technical operations for a global mobility leaderInfluence product performance, innovation and regulatory standardsHigh-visibility role engaging with R&D, sales, marketing, government and mediaShape the future of tyre technology and digital mobility solutionsJBRP1_UKTJ Similar jobs, CNC Miller Permanent role Based in Ampthill Offering £40,000 Do you have experience using large 5 axis machinery? Do you have milling experience? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for...
Benefits & conditions
CNC Miller Make your application after reading the following skill and qualification requirements for this position. Permanent role Based in Ampthill Offering £40,000 Do you have experience using large 5 axis machinery? Do you have milling experience? Do you want to..., Commissioning Compliance Manager (Mechanical Bias) Location: London or Northampton Permanent Position £50k-£70k + Car/Allowance + Excellent Benefits I'm currently working with a well-established, building services contractor who is looking to appoint a...
