IT Support/Associate Technology Delivery Analyst

We are seeking an experienced Learning Delivery Specialist to support the end-to-end management and delivery of learning programmes. Reporting into the Director of Learning & Delivery, you will play a critical role in ensuring programmes run seamlessly across multiple regions.

This is a hands-on delivery support role focused on operational excellence. You will manage programme logistics from initial set-up through to completion, acting as a key point of coordination across facilitators, platforms, venues, and internal stakeholders.

The role is ideal for someone who thrives in a fast-paced, professional services environment and enjoys owning the detail behind high-quality learning delivery., Programme & Delivery Management

• End-to-end coordination of learning programmes across Europe
• Maintaining training calendars and ensuring accurate system records.
• Supporting virtual programme delivery.

Event & Logistics Management

• Booking meeting rooms and managing venue logistics (London and New York key hubs).
• Coordinating catering, materials, virtual links, and facilitator requirements.
• Managing programme communications and responding to participant queries.
• Ensuring smooth execution across all programme touchpoints.

Stakeholder & Team Support

• Supporting the wider Learning Delivery team with operational tasks.
• Acting as a first point of contact for L&D queries.
• Flagging risks or challenges early and identifying practical solutions.
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• Experience within Learning & Development, events, or programme operations (professional services experience desirable).
• Strong end-to-end programme management capability.
• Excellent organisational skills with the ability to manage multiple programmes simultaneously.
• High attention to detail and a proactive, solutions-focused approach.
• Confident communicator with strong written and verbal skills.
• Comfortable working across time zones in a global environment.

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