IT Support Engineer
Reed
Glasgow, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 45KJob location
Glasgow, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Business Software
Business Systems
Microsoft Office
Microsoft Software
Job description
Reed Technology is working with an established company based in Edinburgh, currently seeking to hire a IT Support Engineer on a permanent basis., * Serve as the main point of contact for all IT-related queries across the business.
- Deliver high-quality, customer-focused technical support both onsite and remotely.
- Troubleshoot and resolve issues relating to hardware, software, networking, end-user devices, and core business applications.
- Carry out account administration tasks such as creating new users, resetting passwords, and managing permissions.
- Maintain and support laptops, desktops, mobile devices, and other end-user equipment.
- Work closely with the Head of IT to refine workflows, enhance IT processes, and promote best-practice standards.
- Occasionally travel to other office sites across Scotland as required., Senior IT Engineer - Edinburgh If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their..., Areas Covering: Glasgow & Edinburgh Salary:£25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution..., Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to..., IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day..., A leading mobile gaming company in Scotland seeks an Enterprise Desktop Support Engineer. Responsibilities include supporting end-user devices and troubleshooting IT issues. Ideal candidates will have IT support experience or a relevant degree, strong communication skills,..., A renewable energy company based in Edinburgh is seeking an IT Support Specialist focused on managing the product life cycle of service incidents. The successful candidate will ensure timely resolution of IT issues while maintaining high service standards. Responsibilities..., Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution..., Job Purpose / Overview This role is responsible for managing the product life cycle of all service incidents and all service requests.This role ensures timely resolution of IT issues, maintains high service standards, and supports the smooth operation of business systems,...
Requirements
- Solid experience in an IT Support or Service Desk role.
- Solid knowledge of Active Directory, Office 365, and wider Microsoft technologies.
- Experience supporting Windows and macOS devices.
- Excellent communication skills, with the ability to support both technical and non-technical users.
- Full UK driving licence and access to a car., Job Description - MSP Experience Preferred - Projects / Escalation Experience - Office Based Senior IT Engineer - EdinburghIf you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT...
Benefits & conditions
- Permanent position.
- Salary up to £35,000 per year + benefits (DOE).
- Hybrid working model (3 days in the office / 2 days from home).
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