1st / 2nd Line IT Support
TIGER RECRUITMENT LTD.
Witney, United Kingdom
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 28KJob location
Witney, United Kingdom
Tech stack
Microsoft Windows
Desktop Computing
Data Logging
Peripherals
Laptops
Job description
- Setting up laptops, desktops, monitors, and peripherals
- Installing and configuring software (Windows / Microsoft 365)
- Troubleshooting hardware, software, and basic network issues
- Supporting user queries (e.g. password resets, access issues)
- Managing IT equipment, stock, and inventory
- Logging tickets and escalating issues where required
Requirements
- Experience in IT support, service desk, or desktop support
- Strong knowledge of Windows OS and Microsoft 365
- Confident with hardware setup and basic troubleshooting
- Organised, methodical, and able to work independently
- Good communication and customer service skills
