Power Platform Developer
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Job description
As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. You'll play a vital role in enhancing how BCG activates thought leadership and business-focused campaigns through persona-driven journey design, lead generation planning, and content-informed storytelling. You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels. You will collaborate closely with global marketing colleagues across digital marketing, content, analytics, CRM, and consulting, to ensure our marketing efforts are relevant, impactful, and strategically aligned to business goals. With a blend of creative marketing thinking, audience insight application, and hands-on execution experience, you'll help bring our CX strategy to life in a way that strengthens BCG's connection with our most important clients and prospects., * Support the development and execution of customer experience strategies that inform campaign plans and journey-led marketing activations.
- Conduct targeted persona research and collaborate across teams to create actionable Ideal Customer Profiles and user journey maps.
- Collaborate with campaign, content, and digital channel teams to design and implement lead generation and nurture campaigns that align to customer needs and decision journeys.
- Use marketing performance data and customer engagement insights to help optimize messaging, journey structure, and audience targeting, bringing a basic but thoughtful understanding of marketing KPIs and funnel impact.
- Translate strategic inputs into creative briefs, CX documentation, and campaign playbooks to support execution teams globally.
- Manage projects across multiple stakeholders, timelines, and geographies, ensuring consistent progress, communication, and accountability for CX deliverables.
- Partner with internal teams to ensure cross-functional alignment and smooth execution of marketing activities.
- Contribute to building a shared CX knowledge base, including tools, templates, and documented best practices for persona and journey development.
- Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around the customer., Position: Senior Technology Manager Department: Collaboration & Productivity Services Full Time Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday..., Finance Systems Business Analyst (SAP FICO) Permanent £65,000-75,000 Hybrid in Central LondonThis is a business-facing role for someone who has built their career around finance process improvement, systems analysis, and change delivery; and who knows SAP well enough to..., Technical Sales Team Leader - Warehouse Loading Bay Systems Job Title: Technical Sales Team Leader - Warehouse Loading Bay Systems Industry Sector: Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers,..., Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead..., Position: Identity and Access Management Engineer Full Time Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night..., Principal Engineer, Data Platforms Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or...
Requirements
This is an exciting opportunity for a B2B marketer with 3-5 years of experience in campaign planning or CX-related roles who wants to grow their influence in a fast-paced global team., * 3-5 years of experience in B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional services is a plus.
- Experience in creative campaign planning, persona and CX-driven marketing, and content development.
- Strong foundational knowledge of persona development, journey mapping, campaign planning, and lead generation strategies.
- Basic understanding of marketing analytics and how performance metrics tie into campaign effectiveness and strategy.
- Excellent project management and organizational skills; ability to coordinate across multiple teams and stakeholders to keep initiatives on track.
- Creative thinker who can help connect audience insights to campaign messaging and engagement tactics.
- Strong communication skills, and able to distill complex concepts into clear, engaging summaries and materials.
- Familiarity with platforms like CRM Dynamics, Wrike, Marketo, Tableau, or journey mapping tools is helpful but not required.
- Demonstrated ability to work in global, cross-functional, and virtual teams with a collaborative approach.
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Benefits & conditions
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