Application Support Engineer
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Job description
If you want to know about the requirements for this role, read on for all the relevant information.
Senior IT Manager - Corporate Applications£80,000-£90,000 + Bonus | Hertfordshire, UK | Full-Time
Are you ready to lead a high-impact applications ecosystem and shape the digital backbone of a global organisation? If you thrive at the intersection of strategy, delivery, leadership, and innovation, this is an exciting opportunity to make a major impact.
We're seeking a hands-on, forward-thinking Senior IT Manager - Corporate Applications to drive our client's enterprise systems roadmap and lead a global team across ERP, Finance, Supply Chain, HR, and Analytics platforms.
Why You'll Love This Role
- Shape and deliver a scalable enterprise applications strategy.
- Own and evolve the NetSuite ecosystem across Finance, Operations, Supply Chain, HR, Marketing, and PMO.
- Lead a talented global team of ERP, data, and development specialists.
- Drive AI-enabled transformation using automation, analytics, and GenAI.
- Work closely with C-Suite leaders on high-visibility initiatives.
- Competitive £80-£90k salary + bonus, strong benefits, and a culture focused on improvement and innovation.
The Mission
You will oversee strategy, delivery, and operations for all corporate applications, with a strong emphasis on NetSuite, financial systems, project management tools, HR platforms, and integrations. Your focus: system stability, scalability, data quality, and exceptional user adoption while supporting wider digital and AI-driven transformation.
What You'll Lead
Strategy & Roadmap
- Build a 3-year applications roadmap covering modernisation, scalability, and integrations.
- Sponsor key initiatives such as ARM, multi-entity consolidation, procurement automation, and data governance.
- Manage NetSuite upgrades, testing cycles, and change processes.
Architecture & Integration
- Own solution architecture across Financials, Order Management, Inventory, Logistics, SuiteCommerce, and SuitePeople.
- Oversee customisations using SuiteScript, SuiteFlow, SuiteAnalytics and RESTlets.
- Lead integrations via Celigo, Boomi, MuleSoft, and REST APIs.
- Drive MDM, data governance, and reporting (Power BI, Tableau).
Operations & Reliability
- Lead L2/L3 support, release management, and incident/change processes.
- Define SLAs, track KPIs, and reduce recurring issues.
- Manage production and sandbox environments and deployment pipelines.
AI & Transformation
- Develop and deliver an AI-enabled applications strategy.
- Identify automation and predictive analytics opportunities.
- Promote Responsible AI principles across systems and teams.
Leadership & Stakeholder Engagement
- Lead and develop a high-performing global team.
- Manage vendors, budgets, licensing, and SOWs.
- Influence executives and drive adoption of best-in-class business systems., Warehouse Manager About our client Our client is a well-established and growing business operating within a fast-paced warehousing and logistics environment, supplying high-quality products to a diverse customer base. The organisation is recognised for maintaining strong..., A relevant degree plus RICS, CIOB, APM, RIBA or Engineering Chartership. Help shape the future of our most challenging buildings. Lead major remediation programmes, deliver expert defect investigations, and guide executive decisions with high quality option appraisals. If...
Requirements
- Strong background in ERP and business systems leadership.
- Experience leading global application/IT teams.
- In-depth NetSuite expertise across Financials, SCM, CRM, WMS, ARM, SuiteScript, and SuiteApps.
- Knowledge of SDLC, Agile/DevOps, CI/CD, and ITIL.
- Integration experience (Celigo, Boomi, MuleSoft, REST APIs).
- Familiarity with Azure/AWS and Microsoft 365/Power BI.
- Solid understanding of key business processes (O2C, P2P, R2R, P2P/Production, H2R).
- Bonus: multi-entity consolidation, Salesforce/ADP integrations, Avalara, OpenAir, SuiteCommerce, and relevant certifications. xhkmmrq
- Strong communication, problem-solving, leadership, and stakeholder skills., Are you a leader motivated to leave the right social, environmental and economic legacy? Sustainability has been at the heart of our business for the last 170 years and as we near the mid-point of our sector-leading 2030 sustainability strategy, 'Now or Never', focusing us...
