Application Support Officer

We are recruiting for an experienced Senior Application Support Officer to support a key Revenues and Benefits transformation project within a large public sector organisation. This is a 16-week interim contract requiring strong technical expertise in NEC Revenues & Benefits systems and NEC Enterprise Document Management (EDM). About the Role You will play a lead role in supporting the implementation of new NEC modules within the Revenues and Benefits function. This is hands-on technical and project-focused work requiring deep back-end configuration experience and strong stakeholder engagement skills. The role is hybrid. You must attend site in Bristol on your first day for induction and IT equipment collection, with further on-site attendance by agreement., + Lead implementation of new NEC EDM modules including: o Data Integration Hub o Email Connect o Document Bundling

• Configure and administer NEC Revenues & Benefits back-end systems
• Scope and plan implementation activities
• Liaise with business users and technical stakeholders
• Set up and manage back-end parameters
• Lead and undertake system testing (including UAT support)
• Ensure successful deployment of modules into live environments

• Extensive hands-on experience with NEC EDM (formerly (email address removed))
• Strong back-end administration knowledge of NEC Revenues & Benefits systems
• Proven track record of leading module implementations end-to-end
• Experience planning, scoping, configuring and testing new system modules
• Strong stakeholder engagement and communication skills This is a highly specialist interim requirement and would suit a candidate who has previously delivered NEC module implementations within a local authority or similar public sector environment.