IT Support Technician

A forward-thinking and well-resourced secondary school in Nottingham is seeking a reliable and technically skilled IT Support Technician to join its IT services team as soon as possible. This is a key operational role supporting teaching, learning, safeguarding, and administrative functions across the school. The school places strong emphasis on digital learning, secure systems, and reliable infrastructure. The successful candidate will play a central role in ensuring that staff and pupils can access technology efficiently and safely. The Role Providing first-line technical support to staff and pupils across the school site Maintaining hardware, software, and network systems to ensure reliability Supporting classroom technology, including interactive boards and digital learning platforms Managing user accounts, permissions, and safeguarding filters Assisting with cybersecurity protocols and GDPR compliance Supporting AV systems and interactive technology across classrooms and halls Maintaining IT inventory, asset tracking, and documentation records Assisting with system upgrades, installations, and infrastructure improvements Troubleshooting technical issues promptly and effectively Providing basic training or guidance to staff on new systems and platforms

Experience in IT support, network administration, or educational IT environments Strong troubleshooting and analytical problem-solving skills Knowledge of safeguarding requirements within school IT systems Familiarity with Microsoft environments, network systems, and device management Excellent communication and customer-service skills The ability to prioritise workload in a busy school environment A proactive, organised, and professional approach

Competitive salary (dependent on experience)