Senior IT Support Analyst (Nuclear Sector)

SThree Plc

Birmingham, United Kingdom

3 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Compensation

£ 45K

Job location

Birmingham, United Kingdom

Tech stack

Microsoft Windows

Microsoft Active Directory

Amazon Web Services (AWS)

Azure

Cloud Computing

Dynamic Host Configuration Protocol

Disaster Recovery

DNS

Hyper-V

Information Technology Operations

Network Troubleshooting

Windows Server

Role-Based Access Control

SAP HANA

TCP/IP

VMware Virtualization

vSphere

Microsoft InTune

SC Clearance

Information Technology

Nutanix

Autodesk Autocad

Job description

Driving Licence: Full UK licence required Are you an experienced Senior IT Support professional looking to step into a role where your technical expertise truly matters? We're supporting a leading organisation in a highly regulated engineering sector that is seeking a skilled Senior IT Support Analyst to join their team. This position offers the chance to work with cutting-edge technologies, contribute to critical IT operations, and influence the stability and security of enterprise-level systems. As a Senior IT Support Analyst, you will:

Provide advanced support across hardware, software, networking, and security issues
Administer Windows Server (2019-2025), Active Directory, Entra ID, and RBAC
Manage PAM solutions and maintain secure access controls
Support and administer Microsoft 365, including Purview, Exchange Online, and Teams
Work with VMware vSphere and Horizon VDI environments
Ensure effective patching, maintenance, and compliance across systems
Assist with backup and disaster recovery processes
Support endpoint security and patching tools
Provide network troubleshooting assistance
Lead or participate in IT projects
Maintain clear, accurate documentation
Occasionally provide out-of-hours support when required

Requirements

Strong experience in 2nd line or senior IT support roles within enterprise environments
Deep understanding of Windows Server, Active Directory, and Microsoft 365
Good knowledge of networking fundamentals: TCP/IP, DNS, DHCP
Hands-on experience with VMware virtualisation
Knowledge of backup and recovery processes
Awareness of security and compliance frameworks such as: