Data Analyst
Crm-driven
Charing Cross, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Charing Cross, United Kingdom
Tech stack
Microsoft Excel
Python
Pivot Tables
Power BI
SQL Databases
Data Processing
Google Data Studio
Powerquery
Job description
In this Data Analyst position, you will:
- Develop performance frameworks, KPIs and benchmarking approaches across channels.
- Translate commercial and marketing objectives into measurable indicators and reporting structures.
- Lead cross-channel performance analysis to support planning, forecasting and optimisation.
- Provide actionable insights to internal stakeholders and campaign teams.
- Oversee data processes including collection, quality assurance, segmentation and CRM selections.
- Build and maintain dashboards to track campaign performance and audience behaviour.
- Communicate insights clearly through compelling visualisation and storytelling.
- Support and guide junior data team members to uplift capability.
Requirements
- Strong experience in data manipulation and analysis.
- Proficiency in SQL for querying structured data.
- Advanced Excel skills including pivot tables and Power Query.
- Experience using Python or R for analytical tasks.
- Confidence using Power BI or Looker Studio to build dashboards.
- Strong understanding of marketing performance metrics, KPI frameworks and campaign evaluation.
- Experience working with CRM, web and social datasets.
- Excellent communication skills, with the ability to simplify complex insights.
- Strong organisational, collaboration and project management abilities.
- Experience supporting or mentoring colleagues is beneficial.
Benefits & conditions
- Competitive salary based on experience.
- Hybrid working and supportive team culture.
- Opportunity to shape performance measurement across the business.
- Professional development and exposure to a wide range of marketing and analytics projects.
About the company
They are an established organisation with a clear mission and a strong focus on delivering meaningful impact through marketing, digital activity and audience engagement. Their work spans multi-channel campaigns, CRM-driven communications and insight-led initiatives that support brand advocacy. Data is embedded across the business, and they are continuing to invest in analytics to evolve performance thinking and decision-making.