Hardware/ software technician

Are you passionate about IT and looking to grow your career within a fast-paced, expanding organisation? We are seeking an FLS Engineer - Grade 2 to join our Maintenance Service Centre in Hatfield, supporting customers throughout the full device lifecycle. The Role

You will be responsible for diagnosing, repairing, configuring, and staging a range of IT equipment including laptops, desktops, tablets, and mobile devices. Working in a high-volume environment, you will ensure devices are built, repaired, and prepared to meet customer SLAs. Key Responsibilities

• Troubleshoot and resolve hardware and software issues
• Perform laptop, desktop, and mobile device repairs
• Install spare parts and carry out warranty repairs to OEM standards
• Stage and configure devices with predefined builds
• Manage and update service tickets accurately
• Maintain asset tracking and workshop organisation (6S)
• Escalate potential SLA risks to supervisors, HGV Technician / HGV Mechanic Find out if this opportunity is a good fit by reading all of the information that follows below. Location:Waltham Cross Salary- £54,000 to £57,000 +OT Shifts Available: - Monday to Friday - Day Shift! (No weekends) - On-call available We are..., A leading IT services provider in Watford is looking for a customer support representative to provide hardware, software, and network problem diagnosis via telephone. You will coordinate with internal support groups and manage vendor relationships effectively. The ideal...

• Experience repairing laptops, desktops, and mobile devices
• Familiarity with HP, Dell, Apple, and Lenovo systems
• Strong diagnostic and fault-finding skills
• Excellent organisation and attention to detail
• Ability to work independently and within a team
• Eligible to obtain Government SC clearance

This is a fantastic opportunity to join a growing organisation with strong year-on-year performance and real career development opportunities. xgikmsk

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