Anja Kunkel
How to ignore bugs (safely)
#1about 1 minute
Defining bugs and the need for effective triage
Bugs are defined as flaws that cause unexpected behavior, but not all of them are equally important to fix.
#2about 3 minutes
Using a shopping cart analogy for bug severity
A physical shopping cart with different flaws illustrates how the context and user's goal determine a bug's actual severity.
#3about 3 minutes
Applying medical triage principles to software bugs
The START system from medicine provides a color-coded framework for rapidly categorizing bugs based on urgency.
#4about 3 minutes
A formula for calculating bug risk and severity
Bug risk can be calculated as the probability of occurrence multiplied by its severity, which includes user count, impact, and duration.
#5about 2 minutes
Breaking down risk: probability, users, and revenue impact
The key factors for assessing a bug's severity are its likelihood, the number of users affected, and its ultimate impact on revenue.
#6about 3 minutes
The role of time to notice and recover (DORA metrics)
The total time a bug exists is determined by the time to notice it (monitoring) and the time to recover (workflows), which are key DORA metrics.
#7about 4 minutes
Why a zero bug policy can be counterproductive
A strict zero bug policy can lead to over-prioritizing minor issues and prevent teams from working on high-value features.
#8about 1 minute
Defining what makes a bug important to your team
Instead of a blanket policy, teams should create a clear, shared definition of what constitutes an important problem to guide prioritization.
#9about 2 minutes
Q&A on safety-critical systems and customer feedback
The discussion covers adapting bug triage for safety-critical platforms, measuring user impact, and handling customer disagreements on bug priority.
Related jobs
Jobs that call for the skills explored in this talk.
zeb consulting
Frankfurt am Main, Germany
Junior
Intermediate
JavaScript
HTML
+1
Matching moments
05:12 MIN
How to build structure and culture without killing agility
From Data Keeper to Culture Shaper: The Evolution of HR Across Growth Stages
03:38 MIN
Balancing the trade-off between efficiency and resilience
What 2025 Taught Us: A Year-End Special with Hung Lee
03:58 MIN
Making accessibility tooling actionable and encouraging
Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof
04:20 MIN
The most dangerous trap for HR during company growth
From Data Keeper to Culture Shaper: The Evolution of HR Across Growth Stages
02:49 MIN
Using AI to overcome challenges in systems programming
AI in the Open and in Browsers - Tarek Ziadé
03:34 MIN
The business case for sustainable high performance
Sustainable High Performance: Build It or Pay the Price
04:38 MIN
Differentiating between management and true leadership skills
From Data Keeper to Culture Shaper: The Evolution of HR Across Growth Stages
03:48 MIN
Automating formal processes risks losing informal human value
What 2025 Taught Us: A Year-End Special with Hung Lee
Featured Partners
Related Videos
27:27The Software Bug All Stars - and what we can learn from them
Christian Seifert
31:5482 Bugs I Collected in a Year You Won’t Believe Made It to Production
François Martin
20:33Breaking the Bug Cycle: TDD for the Win
Nadeen Hussein
08:02Debugging in the Dark
Nishil Patel
39:49Antipatterns - nemesis of software development
Mustafa Toroman
28:12Your Testing Strategy is broken - lets fix it!
Luise Freese
24:313 Key Steps for Optimizing DevOps Workflows
Daniel Tao
29:03How to sabotage your software development with agile? – 10 pro tips for guaranteed success
Marlene Roth & Tobias Mohr
Related Articles
View all articles
.png?w=240&auto=compress,format)
From learning to earning
Jobs that call for the skills explored in this talk.
Visonum GmbH
Remote
Junior
Intermediate
React
Redux
TypeScript
VECTOR Informatik
Stuttgart, Germany
Senior
Java
IT Security
MARKT-PILOT GmbH
Stuttgart, Germany
Remote
€75-90K
Senior
Java
Angular
TypeScript
Patronus Group
Berlin, Germany
Senior
Kotlin
Spring Boot
Amazon Web Services (AWS)
Hubert Burda Media
München, Germany
€80-95K
Intermediate
Senior
Node.js
JavaScript
TypeScript
msg
Ismaning, Germany
Intermediate
Senior
Java
Scrum
Software Architecture