Simon Copsey
Technology is Necessary, But Not Sufficient
#1about 3 minutes
Defining the primary goal of a business for sustainable growth
Prioritizing revenue growth over cost reduction provides a clear focus for improvement and offers unlimited potential for the business.
#2about 7 minutes
Identifying the bottleneck that limits organizational output
The rate of revenue generation for the entire organization is dictated by the capacity of its slowest part, the bottleneck.
#3about 5 minutes
Finding the root causes of organizational obstacles
Many obstacles within an organization stem from a few common underlying causes that are often outside a team's direct control.
#4about 9 minutes
Mapping systemic problems with cause-and-effect diagrams
A Current Reality Tree can visualize how surface-level problems are interconnected and trace them back to a single underlying cause.
#5about 3 minutes
How self-imposed constraints block creative problem-solving
The nine-dots puzzle illustrates that breakthrough solutions often require identifying and challenging the assumptions we place on ourselves.
#6about 6 minutes
Challenging the myth of maximizing staff utilization
The belief that 100% staff utilization maximizes output is a fallacy that creates bottlenecks; instead, planning for slack increases throughput.
#7about 3 minutes
Technology must be paired with social change to be effective
Lasting improvement comes from using technology to address a system's bottleneck, which requires re-evaluating the managerial assumptions that created it.
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