Deloitte Technology Cybersecurity - Assistant Manager, Security Inquiry Response Centre (SIRC)

As the demand for security and technology-related information from our multinational and local clients continues to grow, it is crucial for Deloitte to provide consistent, centralized, and timely responses. As a SIRC Senior Analyst within Deloitte Technology, specifically under Cybersecurity, Governance, Risk and Compliance team, you will play a pivotal role in addressing these client security inquiries for our member firms, their clients and Regulators.

In this role, you prepare responses that are thorough, accurate, and reflective of Deloitte's commitment to security and data protection. This position requires a proactive mindset, strong analytical capabilities as your contributions will be essential in maintaining our clients' trust and upholding our reputation. As part of the Security Inquiry Response Center you will:

• Address member firm, client, regulatory, and audit-related information security requests.
• Identify, gather, and pre-populate responses using Standard Answer Banks (SABs).
• Determine remaining questions needing consultation with Management, Client Security Leads (CSLs), or Subject Matter Experts (SMEs).
• Ensure the quality and consistency of work been done by other team members.
• Assign and plan tasks for other team members.
• Highlight and address issues in SABs and assist with their maintenance, improving quality of responses and expanding scope as necessary.
• Support service queue and mailbox rotation for consistent coverage.
• Analyze and evaluate security requests, internal/external assessments, and audits.
• Coordinate internal/external audit requests, including scoping, data gathering, and refinement.
• Assist with evidence gathering and sanitization activities.
• Build strong relationships with internal stakeholders and maintain regular communication with the management team, member firm CSLs and various SMEs to improve deliverable quality.
• Contribute to the development of best practices and stay up to date on global security policies, standards and technology.

Do you have experience in ServiceNow?, Do you have a Bachelor's degree?, * Bachelor's Degree or higher in business administration (or equivalent), a technology-related field, or equivalent experience.

• Relevant demonstrated experience in applying leading practices in a large-scale Information Security.
• Basic knowledge of Information Systems Security, cyber security, IT auditing, IT risk management and compliance and/or vendor security risk management.
• Working knowledge of various IT risk frameworks, methodologies, leading industry/assurance standards and regulations, as well as attestation reporting frameworks, such as the ISO family of standards (27001/2, ISO 22301, ISO 27017, etc.), NIST, COBIT, SOC2 reporting framework.
• Basic knowledge of GRC tools (e.g., ServiceNow).
• Strong analytical and problem-solving skills.

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