Application Manager

• Contribute to the product lifecycle ensuring high production availability.
• Manage app support and user tickets for production applications.
• Maintain documentation and manage changes in coordination with teams., Your role is to contribute to the product/application lifecycle to ensure high availability in production (security, quality, efficiency).
• Provide application support and manage user tickets for applications in production.
• Maintain the CMDB and ensure the accuracy of information.
• Keep technical and functional documentation up to date (Jira / Confluence).
• Manage changes and maintenance activities in coordination with technical, business teams, and suppliers.
• Ensure contract management: prepare specifications, contracts, follow up with suppliers, services, and commitments.
• Follow up with suppliers, services, commitments, and invoicing.
• Challenge the business on its evolution requests.
• Ensure strong compliance with regulatory requirements, especially regarding security, data protection, and access management.
• Regularly challenge suppliers on offers, deliverable quality, and deadlines.
• Participate in various projects.
• Conduct user testing when necessary.
• Collaborate with domain and solution architects to ensure IT system coherence.

• Bachelor or Master in IT or equivalent, with application management experience.
• Strong skills in application support and incident management.
• Knowledge of security regulations and data protection., * Bachelor's or Master's degree in computer science or equivalent (HES, EPF, ...).
• Generalist IT profile, versatile, rigorous, and service-oriented.
• Proven experience in managing and maintaining applications in production.
• Strong skills in application support, incident management, and change management.
• Knowledge of IT security, regulations, data protection, and access rights management.
• Comfortable with design, integration, and development monitoring (Cloud Azure, Power Apps, Sharepoint, .Net, Azure DevOps, IIS, MS SQL Server, API / microservices, etc.).
• Mastery of relational databases (Oracle, SQL).
• Knowledge of testing tools and associated methodologies.
• Excellent oral and written communication in French.
• Intermediate to advanced English.

Join our international IT consulting and services company, Itecor. Here, you're at the heart of everything we do, with a focus on creativity and quality., Join our international IT consulting and services company. At Itecor, you are at the center of everything we do. Our communities of practice enable our consultants to excel in their fields, thus ensuring unmatched value for our prestigious clients. We are committed to helping you grow in your professional and interpersonal skills. We cultivate an ethical and socially responsible approach to business and people. We value creative thinking, authenticity, and quality. Ready to join our community? Join the Itecor adventure and become our new colleague., Itecor is an international consulting and custom digital technology services company headquartered in Switzerland. As a trusted advisor, we bring our clients' visions to life through digital transformation. We have about 240 employees spread across 8 offices (Vevey, Geneva, Zurich, Paris, Barcelona, Skopje, Mexico, Durango). We specialize in governance, digital solution implementation, and quality assurance. Being close to our clients, providing high value-added services, embodying applied innovation, and empowering our employees to give their best: this has driven us for over 30 years. We address challenges in various sectors, from finance to industry and public services. Our approach combines excellence, corporate responsibility, and sustainable relationships; it is based on solid corporate expertise. To learn more about Itecor in video: what makes itecor unique - YouTube Join a community that values knowledge, shows boldness, and will inspire you. Let's create together a better and more meaningful digital world.