Associate Director - Customer Journey & Transformation Advisory
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Job description
Is life sciences in your DNA? Breakthroughs in pharma are helping people live healthier lives, while medical devices enable patients to proactively maintain health - this is undoubtedly a transformative time for health care companies. Guidehouse's Life Sciences practice is an engine of innovation, helping pharmaceutical, biotech, and diagnostics companies develop custom solutions that tackle today's challenges while anticipating tomorrow's. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and regulatory and compliance solutions. Do you think you are up for the challenge?
We develop our people through challenging work, valuable learning and educational programs. We cultivate a culture of mentorship and feedback for professional and personal growth. We help our clients take control of their future. This mission extends to our employee's careers, health and well-being and by the many ways we give back to our communities. If you're passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at https://guidehouse.com/careers
What You Will Do:
In this role you will be accountable for growing and managing client relationships while managing client expectations. You will become the client's trusted advisor that contributes to the "key client" business development strategy.
You will be accountable to develop business with new buyers within key clients, drawing upon industry and client connections as well as trends and Guidehouse solutions. As you sell and deliver great work you will also identify and evaluate issues of risk for both Guidehouse and for Guidehouse's relationship with the client.
You will oversee multiple projects simultaneously of all varying sizes and durations to ensure quality control and key client's perceived value while supervising, mentoring and developing Guidehouse personnel. You will also be involved in non- client related firm- building activities as a leader in the firm.
Requirements
- BA/BS degree in Science, Biomedical Engineering, Healthcare, Business or related course of study.
- 10 (TEN) + years of Life Sciences (Pharmaceutical, Biotech, Specialty Pharma and/or Medical Technology) consulting experience or blend of consulting & industry experience.
- 5 (FIVE) + years commercialization and launch experience.
- Ability to work independently but with oversight from management. Experience in managing components of projects, ownership of workstreams and/or analytics and supervising, coaching or mentoring others in daily tasks is required.
- Must possess strong analytical skills (Excel, Access, etc.) and leverage analytic techniques to use data to guide client and team decision-making.
- Must have advanced data collection, research, information finding experience and explore solutions that challenge critical thinking.
- Proven track record generating revenues with existing clients demonstrating a passion for developing high value client relationships and executing on a account penetration strategy that results in account growth directly or indirectly
- Experience managing projects to timeline, scope and budget on multiple teams simultaneously.
- Right to Work in the UK e.g. UK Passport, Ireland Passport (Common Travel Area Agreement), Indefinite Leave to Remain, EU Settled Status.
- Must be willing and able to travel to client sites in the UK and internationally.
What Would Be Nice To Have:
- MBA / PhD / PharmD / MD or other advanced degree.
- Demonstrated commitment and passion for the Healthcare and Life Science industries.
- Excellent written and oral communication skills and ability to produce client ready deliverables including PowerPoint presentations.
- Ability to grasp and communicate clinical and business implications of technically complex products and services.
- Excellent attention to detail and ability to review work product of self and others and produce work product and deliverables that require minimal re-work or editing.
- Collaborative and a team player.
Benefits & conditions
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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