Kevin Kaiser & Ludwig Wrabel

Transforming Task Management: Integrating Camunda with Scalable Frontend Solutions

How do you manage complex workflows across thousands of microservices? See how ING decoupled their processes and built a unified frontend to orchestrate value at scale.

Transforming Task Management: Integrating Camunda with Scalable Frontend Solutions
#1about 4 minutes

Understanding the pain points of un-orchestrated systems

Without orchestration, systems become a complex mess leading to fragmented automation, limited end-to-end visibility, and a lack of flexibility.

#2about 3 minutes

Building modular workflows with decoupled processes

Monolithic processes are replaced with smaller, reusable child processes owned by individual teams, increasing speed and modularity through a reference architecture.

#3about 4 minutes

Driving adoption with a process automation Center of Excellence

A Center of Excellence (COE) acts as a strategic enabler by defining standards, providing tools, and offering guidance to help teams succeed with process automation.

#4about 5 minutes

Creating a unified frontend for human task management

A single, scalable frontend solution consolidates various back-office tools and technology stacks into one unified user experience for clerks handling human tasks.

#5about 2 minutes

Empowering development teams with decentralized ownership

Teams are empowered by giving them clear ownership of their specific processes and human tasks while leveraging a global internal developer platform (IDP) for reusable components.

#6about 3 minutes

Adopting a process mindset for lasting transformation

Successful digital transformation requires establishing a company-wide process mindset where teams continuously model, monitor, and improve their workflows.

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