IT Support Technician

• Provide a fast, friendly, and highly reliable first point of contact for all IT needs at the Training Ground, ensuring First Team operations run without disruption.
• Support First Team operations during early mornings, evenings, weekends, travel periods, and in fast-changing scenarios where adaptability is essential.
• Provide a visible presence during training hours, ensuring staff receive proactive support before issues impact performance or preparation.
• Drive innovation and present new opportunities in IT which will enhance the day-to-day running of the sporting departments.
• Deliver hands-on and remote support for MacBooks, mobile devices, CCTV and A/V equipment used daily by coaches, analysts, and players.
• Work with the Sporting and Facility departments on infrastructure projects requiring IT at the Training Ground.
• Escalate critical and high priority tickets to line and senior management.
• Proactively contribute to service and user improvement initiatives.
• Build and configure IT equipment.
• Accurately update IT asset database.
• Support the IT Manager with specific project work.
• Any other duties specified by your line manager.

• JAMF experience advantageous
• MacOS and IOS experience essential
• Previous Football experience advantageous

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.

At Nottingham Forest Football Club, we are committed to ensuring a safe and healthy working environment for all employees. In accordance with the Health and Safety at Work etc. Act 1974, you are required to take reasonable care for your own health and safety and that of others who may be affected by your actions or omissions at work. You must also cooperate with the Club's health and safety policies and procedures. Should you identify any health and safety concerns, please report them promptly to your manager or a member of the Health and Safety/Facilities team.