People Operations & Systems Coordinator
Role details
Job location
Tech stack
Job description
optimising HR systems, driving continuous improvement, and end to end employee lifecycle administration. You'll be responsible for ensuring data accuracy and supporting system configuration and reporting. Working closely with the wider People team and external vendors, you'll help maintain a high-performing, user-friendly, and compliant HR environment. Key responsibilities: Maintain accurate employee and consultant records in HR System(s) and employee files Manage HR Systems user access Manage configuration in HR systems Act as first-line support for system queries and errors Identify and implement system improvements Act as first point of contact for external HR system service teams, raising cases where needed Conduct audits across all people data and systems (LMS,CMS & HRIS) ensuring accuracy Generate reports, understanding MI requirements (headcount, turnover, DEI, trends etc.) Ensure GDPR and legal requirements in all people data and systems Maintain knowledge base of people processes and documentation Promote best practice and respond to day-to-day employee queries Administer and manage full onboarding/offboarding, including contracts and checks Process job changes and employment letters Monitor probation periods and absences Administer payroll data/submissions ensuring updates are accurate and timely Monitor benefit enrolments and coordinate renewals within the benefit platform Deputise team members and support the wider People team as needed Qualifications 3+ years' experience in HR Operations/Administration Hands on HRIS experience required Strong understanding of UK HR Law & GDPR High attention to detail and data accuracy Able to juggle multiple tasks and deadlines in a fast-paced environment Experience as System Superuser and managing back end functions/test systems Experience with payroll integration/payroll vendor and benefits Experience with reporting and analytics A-level or degree-level education CIPD qualification (preferred but not essential) Strong writing, communication and organisational skills Proficiency in Word, Excel, Outlook Additional Information Our Values Straightforward: We provide clear, no-nonsense advice Confident: Our guidance is backed by expertise and evidence Pragmatic: We focus on practical solutions and tangible outcomes Real: We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning. Responsibilities The People Operations and Systems Coordinator is responsible for maintaining accurate employee records, managing HR systems, and supporting the employee lifecycle administration. This role also involves generating reports and ensuring compliance with GDPR and legal requirements.
Requirements
HR Operations, HRIS, UK HR Law, GDPR, Data Accuracy, System Configuration, Reporting, Analytics, Payroll Integration, Benefits Management, Communication Skills, Organizational Skills, Attention to Detail, Employee Onboarding, Employee Offboarding, Continuous Improvement