Infrastructure Operations Engineer

Sky is looking for an engineer to join the Client Devices Infrastructure Team. You'll support various internal departments, particularly those involved in the Test & Development of Sky's CPEs, to meet their business objectives by maintaining existing and bringing up new infrastructure for them to use.

What you'l do

• Build and maintain automation racks for Sky Comms and Entertainment CPEs.
• Validate infrastructure setups (continuous) using automation tools.
• Support remote user access to resources.
• Design and implement CI pipelines, services, monitoring, and data dashboards.
• Scale up, implement optimisations, and improve processes.
• Troubleshoot and resolve user reported infrastructure/I.T. issues.
• Design, support and oversee new major physical installations.
• Allocation and patching of copper/fibre lines to user endpoints.
• Come up with solutions for new technology implementations/ requests from user base.
• Develop/use collaboration tools and processes to gather, track and document infrastructure requests.

Do you have experience in vCenter?, * Ability to design full rack layouts and testbed architectures based on user and project requirements.

• Proficient with Draw.io, Lucidchart, Visio, and similar diagramming tools for producing high-quality architecture diagrams.
• Strong knowledge of OLT and ONT platforms and their operational behavior.
• Familiarity with Nokia ISAM or equivalent access network systems.
• Understanding of GPON/EPON concepts, provisioning, and service profiles.
• Experienced with vCenter, ESXi, VM provisioning, snapshot management, networking, and resource allocation.
• Strong understanding of Layer 2 and Layer 3 networking, including: VLAN creation, trunking, tagging, Inter-VLAN routing, ARP, DHCP, DNS fundamentals
• Ability to configure and troubleshoot firewalls, NAT, ACLs, and basic security policies.
• Solid understanding of routing concepts, including static routing, OSPF/BGP fundamentals, and OSI model.

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate., Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.   You must create an Indeed account before continuing to the company website to apply