Systems Administrator

The IT team at Auto Integrate/Fleetio is expanding and has an opportunity for a Systems Administrator to join our team in the United Kingdom. In this role, you'll be responsible for keeping Auto Integrate's IT systems running smoothly for our UK-based team, while partnering closely with the US-based Fleetio IT and Security group to support a growing, distributed workforce.

This is a hands-on, operational role that blends end-user support, systems administration, and ownership of on-prem infrastructure. You'll be a key point of contact for day-to-day IT needs in our Portsmouth office and play a critical role in ensuring our people have reliable, secure, and well-supported technology.

This role offers hybrid flexibility with on-site work required at our Portsmouth office.

Who you are

You're a practical, service-minded IT professional who enjoys being close to the work and solving real problems for people. You're comfortable acting as the primary IT contact for a local office, while also collaborating with a global team on shared systems and standards.

You balance responsiveness with structure - keeping systems secure and well-documented, while making technology easy and reliable for your teammates. You're equally comfortable troubleshooting an end-user issue, managing infrastructure, or coordinating with vendors to keep things running smoothly.

Your impact

• Provide frontline IT support for UK-based team members, troubleshooting hardware, software, connectivity, and access issues
• Own employee onboarding and offboarding in the UK, including laptop setup, access provisioning, hardware returns, and secure device wiping
• Administer Microsoft 365 environments, including Exchange, Teams, SharePoint, OneDrive, user accounts, groups, permissions, and licensing
• Manage Azure Active Directory (Entra ID) user and device administration
• Own and maintain office and on-prem infrastructure, including servers, virtual machines, firewalls, switches, Wi-Fi, VPNs, NAS, and related hardware
• Support network and VPN administration, diagnosing and resolving connectivity issues for office-based and remote team members
• Perform routine operational IT tasks such as patching, backups, updates, and basic domain administration
• Maintain accurate hardware and asset inventories, managing procurement, lifecycle tracking, audits, and secure disposal
• Coordinate with vendors and partners on hardware, licensing, renewals, and escalated support issues
• Partner closely with Fleetio's US-based IT and Security team on shared tools, projects, and overflow support
• Work with IT and Security leadership to ensure systems remain secure, compliant, and aligned with company standards

Do you have experience in Product management?, * 5+ years of experience working in an IT systems, infrastructure, or systems administrator role

• Strong hands-on experience with:
• Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
• Azure Active Directory / Entra ID
• Windows endpoints and device management tools (such as NinjaOne, Intune, or similar)
• Experience supporting office-based and on-prem infrastructure, including servers, networking equipment, firewalls, Wi-Fi, and VPNs
• Comfort providing end-user support and acting as a primary IT contact for a local office
• Experience managing IT hardware inventories and asset lifecycles
• Ability to work independently while collaborating effectively with a distributed, global team
• Strong documentation, organization, and communication skills
• Willingness and ability to provide regular on-site support in Fleetio's Portsmouth, England office

Considered a plus

• Experience working in a hybrid or multi-entity organization
• Familiarity with security best practices, access controls, and identity governance
• Experience coordinating with managed service providers or Microsoft Cloud Solution Provider (CSP) partners

• Health/dental/vision coverage options
• Incentive stock options
• PTO
• Community service funds
• Professional development funds
• Wellbeing fund
• Business expense stipend
• New high-end laptop + new hire equipment stipend

Auto Integrate has recently joined Fleetio as both companies build a world-class platform that improves the day-to-day of fleet operators across North America. Check out the following article to learn more: https://www.fleetio.com/resources/press/fleetio-raises-series-d-and-acquires-auto-integrate Auto Integrate makes what was an incredibly slow and painful process of getting a leased vehicle repaired entirely frictionless. Auto Integrate is growing fast, and we have a number of challenges to overcome to allow us to scale effectively. We want the kind of people who like to work as part of a high-performing team, treat their colleagues exceptionally well, and have fun whilst consistently delivering high quality. The kind of people committed to going out of their way to help their teammates in the short term, and pushing them to improve in the long term by helping them to get better at what they do. Auto Integrate provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. Employment decisions are based on qualifications, merit, and business needs.