IT Technician - Outstanding Mixed Secondary School - Kingston upon Thames

This Outstanding secondary school in Kingston offers education for students aged 11-18 and is known for its forward-thinking approach to digital learning. Technology is embedded across the curriculum, and the school continues to invest in infrastructure, systems, and staff training to enhance learning experiences.

The IT team plays a key role in supporting teaching staff, students, and leadership with reliable, secure, and innovative systems. Role Information

The IT Technician will provide first- and second-line technical support, ensuring the smooth day-to-day operation of all IT systems.

Responsibilities include:

• Maintaining hardware, software, and network systems
• Troubleshooting technical issues for staff and students
• Supporting classroom technology and learning platforms
• Managing user accounts, devices, and security protocols
• Assisting with system upgrades and new technology rollouts

• Experience in an IT support role (education sector desirable)
• Strong technical troubleshooting skills
• Knowledge of networks, devices, and Microsoft systems
• Excellent problem-solving and customer-service skills
• Ability to work independently and as part of a team