Senior Cloud Operations Engineer

As part of the Cloud Operations team, you will play a vital role in supporting the People First SaaS platform, a modern, microservices-based HR and payroll solution built in Azure and delivered to hundreds of customers., As a Senior Engineer, you will ensure the reliability, scalability and automation of MHR's People First platform through effective cloud operations, monitoring and continuous improvement. The role will apply SRE principles to build resilient systems and drive operational excellence in Azure.

In this role you will.

• Build, deploy, and maintain People First cloud environments through automated processes.
• Ensure operational reliability by implementing robust monitoring, alerting and diagnostic capabilities.
• Collaborate with Platform and Development teams to ensure solutions are designed for operational excellence.
• Develop and maintain automated scripts for provisioning, scaling and configuration management.
• Contribute to incident response and root cause analysis for critical issues
• Drive continuous improvement in availability, latency, performance and capacity management.
• Document and evolve operational procedures and standards.
• Support Service Level Indicators (SLIs) and Service Level Objectives (SLOs) tracking.
• Participate in on-call rotations and proactive reliability improvements.

Do you have experience in Terraform?, * Proven experience in DevOps and Continuous Delivery methodologies.

• Deep understanding of Infrastructure as Code (IaC) principles and tools.
• Hands-on experience in SaaS operations, Site Reliability Engineering (SRE), or DevOps within Microsoft Azure environments.
• Strong automation skills using PowerShell, Terraform, or other scripting languages.
• Demonstrated capability in incident management, conducting post-incident reviews, and ensuring service readiness.
• Solid experience with CI/CD pipelines, version control systems, and modern release practices.

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact., Are you ready to be at the forefront of cutting-edge technology, shaping the future of tech? Join our dynamic team and unleash your potential in an environment that fosters creativity, collaboration, and continuous growth. We're looking for a Senior Cloud Operations Engineer to join our growing Cloud Operations team at MHR.