Student Support Officer/Administrator

• Interact with students through phone and email addressing their questions and concerns.
• Manage and maintain sensitive student information in physical and online files.
• Perform administrative duties relating to students' programs.
• Work with allocated groups to encourage good attendance, punctuality, and academic good practices
• Ad hoc tasks to ensure smooth running of the college.

Do you have experience in Microsoft Office?, Do you have a GCSE?, For Student Support you need to be empathetic, flexible and show a desire to help others., You will be personable and enjoy working as part of a team. There are different possibilities available within the college for employees who demonstrate an ability to achieve results., * Excellent verbal and written communication skills, especially telephone manner

• Exceptional attention to detail
• Experience of providing excellent customer service
• Experience of using Microsoft Word, Excel, Outlook, and other Microsoft tools
• The ability to work in a fast-paced environment with minimum supervision
• Experience using Moodle is desirable, however, training will be provided.
• Experience with Student Finance is desirable, however, training will be provided.

We envisage these roles to be full time, 5 days per week. We offer flexible working as required and competitive salary.