Salesforce Marketing Cloud & CRM Architect

Cloud. * Monitor system health, manage user access, troubleshoot issues, and ensure compliance with best practices and governance. * Assist with email, SMS, WhatsApp and push notification setup, testing, and deployment-keeping deliverability and engagement top of mind. Qualifications * 3-5 years of experience in CRM and email marketing system implementation, with at least 3 years hands-on in Salesforce Marketing Cloud. * Skilled in connecting Marketing Cloud to external systems such as Salesforce Commerce Cloud, Core Cloud, Data Cloud, PIM/DAM. * IT background, master preferred. * Practical experience in Marketing Cloud Personalization (Interaction Studio) and building targeted, real-time customer experiences. * Strong platform administration, user management, and troubleshooting skills. * Able to turn business needs into scalable, future-proof technical strategies. * Experienced in managing external partners and delivering projects within scope, time, and budget. * Fluent in English; knowledge of Spanish is a nice to have. * Collaborative, analytical, and results-driven with stakeholder management skills. Location: Madrid, Community of Madrid, Spain. Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. #J-18808-Ljbffr

Triumph Group is a global leader in the lingerie sector offering a multi-faced product palette sold in more than 80 countries. We serve around 20,000 wholesale customers and operate a network of more than 2,300 controlled points of sale. Our IT Department in Madrid is looking for a Salesforce CRM Architect to manage and optimize our global marketing automation ecosystem. As part of our IT Direct-to-Consumer team you will ensure smooth operations, seamless integrations, and highly personalized campaigns that connect with customers across Europe, Asia, and Japan. Hybrid working is offered. Responsibilities * Partner with marketing teams to configure journeys, automation, and segmentation that drive engagement and conversion. * Use Marketing Cloud Personalization (Interaction Studio) to create dynamic, tailored customer experiences across digital channels. * Ensure flawless data flows between Marketing Cloud and our connected systems-Salesforce Commerce Cloud, Core Cloud, and Data