L3 Engineer - 100% remote

For our specialized team, we are looking for a L3 Engineer for the bank's Client Lifecycle Management system, you will be the key expert for Level 3 support, ensuring consistent and accurate service delivery.

Responsibilities

• Escalation Ownership: Take end to end ownership of complex severity incidents including remediation.

• Root Cause Analysis: Perform deep debugging across the stack (Access apps,ASP.NET Core APIs, services, T-SQL, stored procedures).

• Fixes & Hardening: Design and implement production grade hotfixes and longer-term code changes.

• Documentation & Knowledge Transfer: Author playbooks/runbooks, support guides, and post mortems.

Do you have experience in T-SQL?, Do you have a Bachelor's degree?, Competencies ( 5 years experience)

• Education/Experience: Bachelor's in Computer Science/Engineering (or equivalent experience).
• 5-8+ years in software engineering or production support.
• .NET Expertise: ASP.NET Core, C#, REST APIs.
• SQL Expertise: Advanced T SQL, analyze complex store procedures.
• Cloud & DevOps: Experience with Git and CI/CD pipelines.
• Incident Management: Proven track record managing Sev1/Sev2 incidents, conducting RCAs, and implementing durable fixes.

Nice to Have Skills

Microsoft Access Experience, net,c#.net,sql,cloud devops

• `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)

• Free access to several training platforms

• Professional stability and career plans

• UST also, compensates referrals from which you could benefit when you refer professionals.

• The option to pick between 12 or 14 payments along the year.

• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)

• UST Club Platform discounts and gym Access discounts

If you would like to know more, do not hesitate to apply and we'll get in touch to fill you in details. UST is waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies., UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact-touching billions of lives in the process.