IT Support Engineer

We're hiring an experienced IT Support Engineer to join a well-established engineering business that values robust infrastructure and reliable support. This role is ideal for someone confident working across both office and production environments and eager to play a key role in a growing IT function.

You'll act as a key escalation point for support issues and contribute to systems stability across operational teams.

Responsibilities:

• Provide 2nd line IT support across production, office, and remote users
• Troubleshoot and resolve hardware, software, and networking issues
• Maintain and manage Active Directory, Group Policy, DNS, and DHCP
• Support virtualised environments using VMWare and Hyper-V
• Configure and maintain firewalls, switches, and routers
• Assist with patching, upgrades, and general infrastructure projects
• Maintain accurate documentation for all technical procedures and changes
• Work closely with operations teams to ensure minimal downtime and high system performance

Do you have experience in Virtualization?, * Proven experience in a 2nd line IT support role

• Strong technical knowledge of Windows Server and virtualisation platforms
• Hands-on experience with network devices (firewalls, switches, routers)
• Confident managing Active Directory environments
• Excellent troubleshooting skills and a structured approach to issue resolution

If you're looking for a role where you can make an impact, apply your technical skills, and support critical business systems, we'd love to hear from you.

Salary: £30,000 - £35,000 PLUS 28 Days Holiday rising with service, Private Pension, Private Healthcare, Company Sick Pay and more!