Senior Manager - SAP SuccessFactors - Learning

You will work directly with clients to understand their business needs and translate those needs into effective SuccessFactors Learning solutions. This role offers the opportunity to develop strong client management and communication skills while further expanding your deep expertise in SuccessFactors Learning., * Lead the gathering and analysis of client requirements through workshops, interviews, and documentation review.

• Lead client engagements, understanding their learning and development needs, and designing tailored solutions using SuccessFactors Learning Management System (LMS).
• Provide expert guidance on integrating SuccessFactors LMS with other HR systems, learning technologies, and content providers to create a unified learning experience.
• Advise clients on best practices for learning within the SuccessFactors ecosystem.
• Design SuccessFactors solutions that meet and exceed client needs.
• Lead client workshops to gather requirements, design solutions, and demonstrate functionality.
• Develop and maintain strong client relationships, ensuring high levels of client satisfaction.
• Support the sales process by leading proposals and client presentations.
• Lead a team to design, configure and test SuccessFactors solutions.
• Contribute to the development of our SuccessFactors practice through knowledge sharing and thought leadership.
• Stay abreast of industry trends and advancements in learning technologies, including Skills Based Organisations (SBO), and advise clients on how to leverage these.
• Inspire others regarding the latest SuccessFactors releases and functionalities.
• Provide guidance and support to team members.

• SuccessFactors certification in Learning (essential). At least 2 other modules including Employee Central desirable in addition.
• Proven experience implementing and configuring SuccessFactors Learning, with a focus on requirements gathering, solution design, and client interaction.
• Strong understanding of the broader learning technology landscape, including experience integrating SuccessFactors LMS with other HR and learning platforms.
• Knowledge of Skills Based Organisations (SBO) and their implications for learning and development is a plus.
• Strong understanding of HR processes and best practices.
• Excellent communication, presentation, and interpersonal skills.
• Excellent analytical and problem-solving skills.
• Ability to work effectively both independently and as part of a team, managing client relationships and expectations.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Significant experience working in a consulting environment essential.

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