IT Governance Specialist
Role details
Job location
Tech stack
Job description
Are you a motivated individual with a passion for driving governance excellence within Technology and are looking to contribute to a dynamic and innovative organisation? If so, we are recruiting for an IT Governance Specialist!
The Role
As an IT Governance Specialist, you will play a pivotal role in developing and maintaining robust processes and governance frameworks within the IT department. This will ensure compliance with relevant regulations, internal risk frameworks, and continuous improvement initiatives.
Working closely with key stakeholders across various departments including:
- Technology
- Risk
- Security
- Audit
- Finance
You will champion best practices in incident management, change management, problem management, asset management, tech risk management, and request management.
Responsibilities include
- Champion the development and governance of incident management, change management, problem management, request management, asset management, and tech risk management practices.
- Facilitate Change Management Process including preparation and the running of the Change Authority Board Meetings
- Configuration and management of ITSM workflow tool capability (HALOITSM)
- Facilitate and review audit observations, liaising with internal and external audit teams to ensure compliance and address findings.
- Provide technical oversight of risk management and MAPS, ensuring timely completion of action points.
- Deliver governance, risk, and compliance data insights to drive IT system improvements.
- Create management information for stakeholder reporting, enhancing IT compliance measurement and monitoring.
- Oversee operation resiliency testing and reporting, including disaster recovery activities.
- Manage risks related to information technology and cybersecurity.
- Review information systems for compliance with company's business strategy.
Required experience:
- 3 years' experience in an IT Governance Specialist Role or similar with a working understanding of risk and incident management. Exposure to Audit would also be advantageous.
- 2 + years working within a Financial Services environment.
- A relevant IT Governance related qualification - ITIL or similar.
- Excellent written and verbal communication skills.
Desirable experience:
- Experience with HALOITSM Tools and workflow management including Automation.
- IT Governance related qualifications: ISACA CRISC Certification, ITIL Practitioner Certified etc
- Experience with PowerBI reporting.
You will be a proactive self - starter with strong communication skills and the ability to interact with stakeholders at all levels.
We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications.
The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home.
About Us
Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status.
As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do.
Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide.
Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting.
Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service.
Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community.
Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025).
Transact is a part of the IHP Group which also includes Time4Advice. The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service.
Equal Opportunities
We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Requirements
Are you a motivated individual with a passion for driving governance excellence within Technology and are looking to contribute to a dynamic and innovative organisation? If so, we are recruiting for an IT Governance Specialist!, * 3 years' experience in an IT Governance Specialist Role or similar with a working understanding of risk and incident management. Exposure to Audit would also be advantageous.
- 2 + years working within a Financial Services environment.
- A relevant IT Governance related qualification - ITIL or similar.
- Excellent written and verbal communication skills.
Desirable experience:
- Experience with HALOITSM Tools and workflow management including Automation.
- IT Governance related qualifications: ISACA CRISC Certification, ITIL Practitioner Certified etc
- Experience with PowerBI reporting.
You will be a proactive self - starter with strong communication skills and the ability to interact with stakeholders at all levels.
Benefits & conditions
We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications.
